Novaform ComfortGrande 14-inch and Novaform DreamAway 8-inch Mattresses
CPSC Recall #23-793 — September 21, 2023
Recall Summary
| Recall Number | 23-793 |
| Recall Date | September 21, 2023 |
| Remedy Type | Refund, Replace |
| Units Affected | About 48,000 |
| Manufacturer | FXI Inc., of Radnor, Pennsylvania |
| Manufactured In | United States |
Where It Was Sold
| Exclusively at Costco stores in the Northwest United States and in the San Francisco Bay area and online at www.costco.com from January 2023 through June 2023 for between $150 and $750. |
Product
Novaform ComfortGrande 14-inch and Novaform DreamAway 8-inch Mattresses
Description
This recall involves Novaform ComfortGrande 14-inch and Novaform DreamAway 8-inch mattresses. The ComfortGrande 14-inch mattress has a blue base with “Novaform” printed in white letters. The DreamAway 8-inch mattress has a gray base with “Novaform” printed in white letters. The item number is printed on the mattress box and on the law tag attached to the mattress. Only mattresses with the following model/item numbers and manufactured at FXI’s San Bernardino, California facility between January 2, 2023 and April 28, 2023 are included in the recall (this information can be found on the law tag attached to the mattress): ComfortGrande 14" Mattress ITM/ART # Price King 1413200 $700 Cal King 1413201 $700 Queen 1413202 $580 Full 1413203 $500 Twin 1413204 $400 King 1413200 $750 Queen 1413202 $600 DreamAway 8" Mattress ITM/ART # Price Twin 1698562 $160 Full 1698564 $210 Twin 1698562 $150 Full 1698564 $200
Hazard
The mattresses could have been exposed to water during the manufacturing process allowing mold to develop and posing a health risk to individuals with compromised immune systems, damaged lungs or an allergy to mold.
Incidents & Injuries
The firm has received 541 reports of mold on the mattresses. No injuries have been reported.
Remedy Instructions
Consumers should contact FXI to receive a full refund or a free replacement mattress including free delivery of the new mattress and pick up and disposal of the recalled mattress. Costco is contacting all known purchasers directly.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Refund, Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund, Replace) at no cost to you.
Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.