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Model Year 2023 Polaris RANGER XP 1000 / XP 1000 Crew and RANGER 1000 / 1000 Crew, Model Year 202...

CPSC Recall #23-796 — September 28, 2023

Recall Summary

Recall Number23-796
Recall DateSeptember 28, 2023
Remedy TypeRepair
Units AffectedAbout 280 (In addition, 2 were sold in Canada)
ManufacturerPolaris Industries Inc., of Medina, Minnesota
Manufactured InUnited States

Where It Was Sold

Polaris dealers nationwide from June 2023 through August 2023 for between $17
900 and $35
800.

Product

Model Year 2023 Polaris RANGER XP 1000 / XP 1000 Crew and RANGER 1000 / 1000 Crew, Model Year 2024 Polaris Pro XD Full-Size Diesel Crew, Model Year 2024 Gravely ATLAS JSV-3400, and Model Year 2024 Bobcat UV34XL Gas

Description

This recall involves certain VINs of Model Year 2023 Polaris RANGER XP 1000 / XP 1000 Crew, RANGER 1000 / 1000 Crew and Model Year 2024 Polaris Pro XD Full-Size Diesel Crew, Model Year 2024 Gravely ATLAS JSV-3400 and Model Year 2024 Bobcat UV34XL Gas off road vehicles. The RANGER vehicles were sold in the following colors: blue, graphite, camouflage, brown and white. The Pro XD vehicles have gray plastic body panels with a black frame/accents. The RANGER vehicles were sold in three- and six-seat configurations. The Pro XD, Gravely and Bobcat vehicles have two or four seats. The RANGER and Pro XD vehicles have “POLARIS” stamped on the front grille, the Gravely vehicles have “Gravely” stamped on the front grille and the Bobcat vehicles have the Bobcat logo on the front grille.

Hazard

The passenger side seat belt buckle bracket was not properly welded, which could result in the seat belt anchor point separating from the frame, posing an injury hazard to consumers.

Incidents & Injuries

None reported

Remedy Instructions

Consumers should immediately stop using the recalled vehicles and contact Polaris or an authorized Polaris (Polaris vehicles only), Arien (Gravely vehicles only), or Bobcat (Bobcat vehicles only) dealer to schedule a free inspection or repair, if needed.Polaris has notified consumers to stop riding the vehicles and is contacting registered owners directly to provide more details about the repair.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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