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"Tenderkare" infant carriers (model 412), "Winnie-the-Pooh-Rocker-Carrier" (model 36511)

CPSC Recall #82-034 - August 16, 1982

Recall Summary

Recall Number82-034
Recall DateAugust 16, 1982
Remedy TypeRefund
Units Affected15,000

Where It Was Sold

The products were sold by numerous retail stores nationwide under the brand name of "Tenderkare
" model 412
and by Sears
Roebuck and Co. under the brand name of "Winnie-the-Pooh Rocker-Carrier
" model 36511
between 1975 and 1980 for approximately $20.00.

Product

"Tenderkare" infant carriers (model 412), "Winnie-the-Pooh-Rocker-Carrier" (model 36511)

Description

WASHINGTON, D.C. -- In cooperation with the U.S. Consumer Product Safety Commission, Pines of America, Ft. Wayne, Indiana, today announced a voluntary refund program affecting 15,000 combination infant seat/carriers. The combination infant seat and carrier features a removable leg rest, removable feeding tray and a metal frame permitting use as either a rocker, stationary seat or carrier. When used as a carrier, consumers may carry the product by holding it under its detachable leg rest. By carrying it in this manner, the leg rest may come off and allow the product to fall off the carrier. Pines of America has received two reports of leg rests becoming detached while being used to carry the infant and carrier, allegedly allowing the infant being carried to fall out. The products were sold by numerous retail stores nationwide under the brand name of "Tenderkare," model 412, and by Sears, Roebuck and Co. under the brand name of "Winnie-the-Pooh Rocker-Carrier," model 36511, between 1975 and 1980 for approximately $20.00. No other infant seat/carriers are involved in this refund program. Earlier efforts by the firm to reach owners of affected products have resulted in few returns of the detachable leg rests. Consumers owning affected models should discontinue use of the detachable leg rest as a handle and should return the leg rest (with their name and address) in exchange for a $5.00 refund to Pines of America, 5120 Investment Drive, P.O. Box 8601, Ft. Wayne, Indiana 46808. Postage costs will also be reimbursed. Consumers requiring additional information on this refund program should call Pines of America toll-free at 800-348-0751, or the CPSC's toll-free Hotline at 800-638-2772.

Hazard

When used as a carrier, consumers may carry the product by holding it under its detachable leg rest. By carrying it in this manner, the leg rest may come off and allow the product to fall off the carrier.

Incidents & Injuries

Pines of America has received two reports of leg rests becoming detached while being used to carry the infant and carrier, allegedly allowing the infant being carried to fall out.

Remedy Instructions

Consumers owning affected models should discontinue use of the detachable leg rest as a handle and should return the leg rest (with their name and address) in exchange for a $5.00 refund to Pines of America, 5120 Investment Drive, P.O. Box 8601, Ft. Wayne, Indiana 46808. Postage costs will also be reimbursed.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

Furniture tip-overs are a leading cause of pediatric injuries in the U.S., particularly dressers, bookcases, and television stands. CPSC data shows that a child dies approximately every two weeks from a furniture or TV tip-over. Unstable high chairs, baby swings, and bouncers are also frequent recall subjects due to fall risks. ASTM International standards now require that certain furniture must meet tip-over resistance standards, and CPSC has been actively pursuing mandatory requirements for dressers and chests. If you have furniture that was not recalled but feels unstable, wall-anchoring kits are widely available at hardware stores.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.

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