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Mr. Coffee CMX-1000 12-cup 4-button Digital Clock model

CPSC Recall #83-037 - June 21, 1983

Recall Summary

Recall Number83-037
Recall DateJune 21, 1983
Remedy TypeRepair
Units AffectedOver 300,000

Product

Mr. Coffee CMX-1000 12-cup 4-button Digital Clock model

Description

WASHINGTON, D.C. -- The Consumer Product Safety Commission has joined with North American Systems, Inc., in a voluntary recall of the CMX-1000 12-cup 4-button Digital Clock model of the Mr. Coffee coffeemaker because of a potential fire hazard.CPSC and the firm are aware of twenty complaints where the product has failed although no injuries have been reported. There were over 300,000 machines manufactured of which 147,000 have already been modified. The problem occurs while the coffeemaker is plugged in and set to any of the three control positions (on, off, automatic). Failure could result in overheating, smoking, or ignition of the coffeemaker.Only machines manufactured between September 21, 1981 and April, 1982, are involved. No other Mr. Coffee units and models manufactured by NAS are affected or involved.The CMX-1000 12-cup 4-button Digital Clock units subject to the NAS modification program are date-stamped on the bottom metal plate with 3 digit code numbers starting at 38-1 and ending at 21-2. The first two digits represent the week of the year and the third digit represents the year. Each unit was sold retail to consumers for approximately $30 to $40.North American Systems, Inc., advises consumers to check their machines for the above listed date code numbers and to unplug and discontinue use of their machine at once if its date code number falls into this range. NAS advises consumers to disregard this notice if their machine has been modified as a result of previous contact with the company or an authorized service center.If a unit is subject to this recall, consumers should contact Sunbeam Products, Inc. at (800) 672-6333 for assistance (Mr. Coffee is no longer owned by North American Systems, Inc., but Sunbeam Products, Inc. has now taken over in responding to questions about this recall).Information concerning this matter is also available to consumers who call CPSC's toll-free Hotline at 800-638-CPSC. A teletypewriter number for the hearing impaired is (800) 638-8270.

Hazard

The problem occurs while the coffeemaker is plugged in and set to any of the three control positions (on, off, automatic). Failure could result in overheating, smoking, or ignition of the coffeemaker.

Incidents & Injuries

CPSC and the firm are aware of twenty complaints where the product has failed although no injuries have been reported. 

Remedy Instructions

North American Systems, Inc., advises consumers to check their machines for the above listed date code numbers and to unplug and discontinue use of their machine at once if its date code number falls into this range. NAS advises consumers to disregard this notice if their machine has been modified as a result of previous contact with the company or an authorized service center.If a unit is subject to this recall, consumers should contact Sunbeam Products, Inc. at (800) 672-6333 for assistance.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident, they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.

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