RegO Model 210 LP-Gas Regulator

CPSC Recall #84-053 - September 5, 1984

Recall Summary

Recall Number84-053
Recall DateSeptember 5, 1984
Remedy TypeReplace

Product

RegO Model 210 LP-Gas Regulator

Description

WASHINGTON, D.C. -- In cooperation with the U.S. Consumer Product Safety Commission (CPSC), the RegO Company of Chicago, Illinois, today announced the voluntary recall of RegO Model 210 LP-Gas (liquefied petroleum gas, bottled gas) regulators because of possible fire and explosion hazards. Without warning, the RegO Model 210 LP-Gas regulator may suddenly allow high pressure LP-Gas to pass to hot water heaters, furnaces and other appliances fueled by LP-Gas.The failure of the regulator to control LP-Gas pressure within allowable levels can occur when an internal mechanical component in the regulator fails. Fire and explosion can occur and result in severe property damage, personal injury or death. RegO has reported to the CPSC 14 incidents that resulted in property damage, 3 of which also involved personal injury.Consumers having an LP-Gas fueled device should examine the regulator to determine whether it is a RegO Model 210 LP-Gas regulator. This regulator may be in use on devices such as a hot water heater, furnace, or outdoor grill.It may also be found on a recreational vehicle, mobile home, standard Mini-compact or low-profile motor home, travel trailer, park trailer, fifth wheel trailer, truck camper or van conversion having an LP-Gas hot water heater, cooking appliance or furnace.If it is a RegO model 210, consumers should close the shut-off valve of the LP-Gas supply container and contact their local LP-Gas dealer for immediate replacement of the regulator (consult yellow pages for number and location of Local LP-Gas dealer or supplier). Consumers are cautioned not to remove and replace the regulator themselves, and not to turn on the LP-Gas supply until after the regulator replacement. The RegO Model 210 regulator will be replaced by RegO Model 302V9P at no cost to the consumer.Information concerning this recall is also available to consumers by calling CPSC's Toll-Free Hotline at 800-638-CPSC. The teletypewriter number for the hearing-impaired is (800) 638-8270. The RegO Company number is 312-685-1121.

Hazard

Without warning, the RegO Model 210 LP-Gas regulator may suddenly allow high pressure LP-Gas to pass to hot water heaters, furnaces and other appliances fueled by LP-Gas. The failure of the regulator to control LP-Gas pressure within allowable levels can occur when an internal mechanical component in the regulator fails. Fire and explosion can occur and result in severe property damage, personal injury or death. 

Incidents & Injuries

RegO has reported to the CPSC 14 incidents that resulted in property damage, 3 of which also involved personal injury.

Remedy Instructions

If it is a RegO model 210, consumers should close the shut-off valve of the LP-Gas supply container and contact their local LP-Gas dealer for immediate replacement of the regulator (consult yellow pages for number and location of Local LP-Gas dealer or supplier). Consumers are cautioned not to remove and replace the regulator themselves, and not to turn on the LP-Gas supply until after the regulator replacement. The RegO Model 210 regulator will be replaced by RegO Model 302V9P at no cost to the consumer.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident, they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.