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Thomas & Friends Wooden Railway Troublesome Truck & Crates and Thomas & Friends Wooden Railway Tr...

CPSC Recall #24-010 — October 19, 2023

Recall Summary

Recall Number24-010
Recall DateOctober 19, 2023
Remedy TypeRefund
Units AffectedAbout 21,000 (In addition, about 400 were sold in Canada)
Manufactured InIndonesia

Where It Was Sold

Online at Amazon.com and other websites and at Barnes & Noble and specialty stores nationwide from February 2022 through August 2023 for about $17.

Product

Thomas & Friends Wooden Railway Troublesome Truck & Crates and Thomas & Friends Wooden Railway Troublesome Truck & Paint

Description

This recall involves Thomas & Friends Wooden Railway Troublesome Truck & Crates and Troublesome Truck & Paint. The push along wooden trains are designed to look like the characters from Thomas & Friends called the Troublesome Trucks. The Troublesome Truck & Crates is a black and gray train car with cargo of brown crates. The Troublesome Truck & Paint is a gray and black train car with cargo of gray paint cans and a yellow paint splatter on the side. Both train cars have faces on the front of them. The trains come with magnetic connectors to attach to other vehicles. The train cars measure approximately 3.6 inches long by 2.1 inches high. Model numbers HBJ89 (Troublesome Truck & Crates) and HBJ90 (Troublesome Truck & Paint) can be found on the bottom of the train cars.

Hazard

The small plastic piece containing a high-powered magnet that connects one train to another can detach or become loose, posing choking and magnet ingestion hazards.

Incidents & Injuries

Thomas & Friends Wooden Railway has received one report of the plastic connector becoming loose and detaching from the product. No injuries have been reported.

Remedy Instructions

Consumers should immediately stop using the toys and go to www.service.mattel.com and click on “Recalls & Safety Alerts” for instructions on how to receive a pre-paid return label via email from Fisher-Price. Upon receipt of the returned product, consumers will be sent a full refund.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

Federal law prohibits the sale of toys with small parts for children under age 3. CPSC uses a standardized small parts cylinder to test whether pieces from a toy can fit entirely inside — if they can, they are considered a choking hazard. Products marketed for children under 3 must not contain any small parts. Beyond the legal requirements, the CPSC and pediatricians recommend keeping all small objects away from children under 4, as the risk of choking extends beyond the formal legal age threshold.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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