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Insignia pressure cookers

CPSC Recall #24-013 — October 26, 2023

Recall Summary

Recall Number24-013
Recall DateOctober 26, 2023
Remedy TypeReplace
Units AffectedAbout 930,000
ImporterBest Buy Purchasing LLC, of Richfield, Minnesota
Manufactured InChina

Where It Was Sold

Best Buy stores nationwide and online at www.bestbuy.com and www.amazon.com from October 2017 through June 2023 for between $50 and $120.

Product

Insignia pressure cookers

Description

This recall involves Insignia Multi-Function Pressure Cookers with model numbers NS-MC60SS8, NS-MC60SS9, or NS-MC80SS9, and inner cooker pots with model numbers NS-MCRP6NS9 and NS-MCRP6SS9, sold separately as replacements. The electric pressure cookers and inner cooker pots are six- and eight-quart capacity. The brand name INSIGNIA appears on the front of each unit and on its permanent on-product label. The model number of the recalled pressure cookers is also printed on the permanent on-product label on the side of the cooker. The inner cooker pots are black with a non-stick coating and embossed markings indicating cup and liter measurements.Consumers should always check that the inner pot is not filled beyond two-thirds capacity when pressure cooking, that the lid is fully locked before pressure cooking is started, and that the floating locking valve has dropped before attempting to open the lid when pressure cooking.

Hazard

The pressure cooker has incorrect volume markings on the inner pot. This can cause consumers to overfill the pot and hot food and liquids to be ejected when the pressure cooker is vented using the quick release method or opened while its contents are pressurized, posing a burn hazard to consumers.

Incidents & Injuries

Best Buy has received 31 reports of incidents in which the contents were expelled under pressure, including 17 reports of burn injuries, some of which involved reports of second-degree and severe burns.

Remedy Instructions

Consumers should immediately stop using the recalled pressure cookers and contact Best Buy for a free replacement of the inner pot and floating locking valve for signaling pressure.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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