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Rechargeable Electric Shavers

CPSC Recall #86-081 - December 21, 1986

Recall Summary

Recall Number86-081
Recall DateDecember 21, 1986
Remedy TypeReplace
Units AffectedApproximately 500,000

Product

Rechargeable Electric Shavers

Description

WASHINGTON, DC -- In cooperation with the U.S. Consumer Product Safety Commission, "Norelco" Consumer Products Division announced a voluntary recall/replacement program for stands included with model HP 1337 and HP 1323 rechargeable electric shavers produced in 1986, due to a possible shock or minor burn hazard associated with the rechargeable a shaver stand. Shaver stands produced before 1986 are not known to contain this hazard, which occurs on initial use only. Norelco has reports of 30 incidents in which the cord shorted out upon being initially plugged into the wall while connected to the rechargeable stand. There are approximately 4 reports of minor personal injury. This product was introduced in 1984. Approximately 500,000 have been distributed. These shavers retail for approximately $79.95 and have been sold nationwide. The stand is black and has the word "ROTATRACT" printed on it in white lettering. Approximately 60,000 of the stands are estimated to have reached consumers in 1986. If you have a new Norelco shaver with a stand, do not plug it in. Return the stand only, not the shaver or the cord, to Norelco Service, Inc., Dept. 1337, 2100 East Valencia, Fullerton, CA 92631. Norelco will replace the stand and refund your postage. You may continue to use the shaver with the cord while your stand accessory is being serviced. If you have any questions, please call Norelco directly at 800-227-1032.

Hazard

The razors pose a possible shock or minor burn hazard associated with the rechargeable a shaver stand.

Incidents & Injuries

Norelco has reports of 30 incidents in which the cord shorted out upon being initially plugged into the wall while connected to the rechargeable stand. There are approximately 4 reports of minor personal injury.

Remedy Instructions

Return the stand only, not the shaver or the cord, to Norelco Service, Inc., Dept. 1337, 2100 East Valencia, Fullerton, CA 92631. Norelco will replace the stand and refund your postage.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident, they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.

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