High efficiency gas furnaces

CPSC Recall #88-006 — February 16, 1988

Recall Summary

Recall Number88-006
Recall DateFebruary 16, 1988
Remedy TypeDispose, Replace
Units Affected60,000
ManufacturerArkla, Inc., of Shreveport, Louisiana, Preway Industries of Evansville, Indiana, Arco Comfort Prodcuts, Climate Control Products, General Electric, Heat Controller and Trane 
Manufactured InUSA

Product

High efficiency gas furnaces

Description

WASHINGTON, DC -- In cooperation with the U.S. Consumer Product Safety Commission, Arkla, Inc., of Shreveport, Louisiana, and Preway Industries of Evansville, Indiana, today announced they would implement a corrective action program for 60,000 high efficiency gas furnaces manufactured by Arkla and Preway and sold nationwide.The Corrective action program was developed by the two manufacturers in response to 387 complaints from owners that their furnaces have experienced internal corrosion. Such corrosion could allow dangerous carbon monoxide to pass into the living areas of the home. Among the complaints of internal corrosion, are eight complaints of nausea. Carbon monoxide is an odorless, but toxic gas which, in large amounts, can cause illness or death. Signs of carbon monoxide poisoning are flu-like symptoms -- headache, nausea, stomach upset and drowsiness.Over a period of time, the corrosion may cause the metal in some of the furnace components to deteriorate, and can progress to the point where holes can be created through which carbon monoxide could be released into the home.Subsequent testing has shown affected furnaces to be susceptible to corrosion when exposed to chlorine- or fluorine- containing compounds -- including salt for melting ice, paint stripper, fabric or water softener, bleach and adhesives -- found in some homes. Homeowners should not store or use such products near these furnaces.As part of the corrective action program, Preway and Arkla will inspect the furnaces at no charge. Based on the inspections, they will retrofit furnaces with an upgrade kit at no charge, or if the corrosion is very severe, will replace furnaces on a pro rata basis.Furnaces covered under this plan were manufactured by Arkla and Preway and were sold by the companies listed at the bottom of the page.Arkla and Preway are also continuing an earlier corrective program which includes the replacement of the external vents of furnaces covered by the plan due to corrosion. There have been 2,036 complaints of corrosion and seven allegations of carbon monoxide-related symptoms attributed to corrosion of the external vents of these furnaces.Consumers seeking additional information or clarification are encouraged to call Preway toll-free at 800-237-5207. To determine if your product is affected by this announcement, consumers can call the CPSC toll-free hotline number at 8OO-638-CPSC. A teletypewriter number for the hearing impaired is (800) 638-8270.

Hazard

Over a period of time, the corrosion may cause the metal in some of the furnace components to deteriorate, and can progress to the point where holes can be created through which carbon monoxide could be released into the home.

Incidents & Injuries

There have been 2,036 complaints of corrosion and seven allegations of carbon monoxide-related symptoms attributed to corrosion of the external vents of these furnaces.

Remedy Instructions

The Corrective action program was developed by the two manufacturers in response to 387 complaints from owners that their furnaces have experienced internal corrosion. Such corrosion could allow dangerous carbon monoxide to pass into the living areas of the home. Among the complaints of internal corrosion, are eight complaints of nausea.Carbon monoxide is an odorless, but toxic gas which, in large amounts, can cause illness or death. Signs of carbon monoxide poisoning are flu-like symptoms -- headache, nausea, stomach upset and drowsiness. 

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Dispose, Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Dispose, Replace) at no cost to you.

Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.