Model Year 2023 RANGER XP 1000 NorthStar and XP 1000 NorthStar Crew Off-Road Vehicles
CPSC Recall #24-711 — November 9, 2023
Recall Summary
| Recall Number | 24-711 |
| Recall Date | November 9, 2023 |
| Remedy Type | Repair |
| Units Affected | About 1,025 (In addition, about 40 were sold in Canada) |
| Manufacturer | Polaris Industries Inc., of Medina, Minnesota |
| Manufactured In | United States |
Where It Was Sold
| Polaris dealers nationwide from June 2023 through September 2023 for between $27 |
| 900 and $37 |
| 700. |
Product
Model Year 2023 RANGER XP 1000 NorthStar and XP 1000 NorthStar Crew Off-Road Vehicles
Description
This recall involves certain VINs of Model Year 2023 RANGER XP 1000 NorthStar and XP 1000 NorthStar Crew vehicles. The RANGER vehicles were sold in the following colors: blue, brown, camouflage, graphite and white. They were sold in three and six-seat configurations and have “POLARIS” stamped on the front grille. The model number and VIN are printed on a portion of the left rear frame (on the driver’s side of the vehicle) under the cargo box.
Hazard
An improperly installed center brake line can cause the rear brake circuit to remain pressurized during operation, resulting in overheated brakes and reduced braking performance, posing fire and crash hazards.
Incidents & Injuries
Polaris has identified one report of fire and three reports of kinked brake lines. Polaris is not aware of any reports of crashes or injuries.
Remedy Instructions
Consumers should immediately stop using the recalled vehicles and contact Polaris or an authorized Polaris dealer to schedule a free inspection, and repair if needed. Polaris has notified consumers to stop riding the vehicles and is contacting registered owners directly.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.