Tow-Behind Field & Brush Mowers

CPSC Recall #24-022 — November 9, 2023

Recall Summary

Recall Number24-022
Recall DateNovember 9, 2023
Remedy TypeRefund
Units AffectedAbout 2,930 (In addition, 102 were sold in Canada)
ManufacturerDR Power Equipment, of South Burlington, Vermont, a subsidiary of Generac Power Systems Inc., of Waukesha, Wisconsin (through January 2018) and Generac Power Systems, Inc., of Waukesha, Wisconsin (after January 2018).
Manufactured InUnited States

Where It Was Sold

Authorized DR Power Equipment dealers nationwide and online at drpower.com and Generac.com from November 2015 through April 2021 for between $3
400 and $4
000.

Product

Tow-Behind Field & Brush Mowers

Description

This recall involves DR Power Equipment and Generac brand tow-behind field and brush mowers. The following model and serial numbers, printed on a white label that is on the rear frame of the mower near the right rear tire, are included in this recall. Name Model Number  Serial Number Range DR Power Tow-Behind Field and Brush Mower TB 25044B EN All serial numbers beginning with TB2, plus 3002188267 to 30024310751   TB 25044B ENC 30030052232 to 3004525033   TB 25044B ENR 3004734233, 3004835965, 3005064288, 3005471720, 3005548665, 3007678624, 3008122643   TBM 20A ED TDVE OF1 All serial numbers beginning with TB; in addition, 300275210   TBM 20A EN TDVE OD3 All   TBM 20A EN TDVE OF3 TBM20AENTDVEOF3 All 3002188263 to 3002490281 Generac Tow-Behind Field and Brush Mower TB 25044GENG 3003540054 to 3004428691

Hazard

The exhaust pipe can break and cause damage to the unit due to excessive heat, especially in the presence of dry cuttings or spilled fuel, posing fire and burn hazards.

Incidents & Injuries

The firm has received 14 reports of fires causing damage to the mowers.

Remedy Instructions

Consumers should immediately stop using the recalled mowers and contact DR Power Equipment for a prorated refund or credit toward a new DR Power product. The prorated refund or credit will be determined based on the age of the unit. DR Power is contacting all known purchasers directly.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.