Lenovo USB-C Laptop Power Banks
CPSC Recall #24-031 - November 22, 2023
Recall Summary
| Recall Number | 24-031 |
| Recall Date | November 22, 2023 |
| Remedy Type | Replace |
| Units Affected | About 2,850 (In addition, about 510 were sold in Canada) |
| Importer | Lenovo Inc., of Morrisville, North Carolina |
| Manufactured In | China |
Where It Was Sold
| Online at www.lenovo.com |
| www.newegg.com |
| www.cdw.com |
| www.insight.com |
| www.connection.com |
| www.shi.com |
| www.Softchoice.com |
| www.eBay.com and www.staples.com from May 2022 through January 2023 for about $100. |
Product
Lenovo USB-C Laptop Power Banks
Description
This recall involves the Lenovo USB USB-C Laptop Power Bank with model number PBLG2W. The power bank has a 20,000 mAh re-chargeable lithium-ion battery used to charge laptops, cell phones, and other devices when an electrical outlet is not available. The power bank is black and measures approximately 7 inches long by 3 inches wide. “Lenovo” is printed in black letters on a red tag on the USB power cord. The recalled units have a manufacturing date on the product label between December 2021 and June 2022. The manufacturing date is located on the product label in a year/month (YY/MM) format. The recalled units have the manufacturing date of 21/12, 22/01, 22/02, 22/03, 22/04, 22/05 or 22/06. Not all units with these date codes are affected. Lenovo has determined the specific Serial Numbers affected. To determine if your unit is affected please visit Lenovo’s dedicated recall webpage and enter the serial number found on the product label. The part number 40ALLG2WWW and the model number PBLG2W are also located on the product label.
Hazard
The power bank’s internal screws can come loose, causing a short circuit and overheating of the lithium-ion battery, posing a fire hazard. Do not put lithium-ion batteries in the trash or battery recycling boxes found at various retail and home improvement stores. They can cause fires and explosions if they are damaged or crushed and are a hazard when thrown in the trash.
Incidents & Injuries
The firm has received one report of a fire causing minimal property damage. No injuries have been reported.
Remedy Instructions
Consumers should immediately stop using the recalled Lenovo USB-C Laptop Power Banks and contact Lenovo for a free replacement as well as instructions for properly disposing of lithium-ion batteries according to local and state regulations.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident, they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.