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Windsor Queen Xtrabed Mobile Murphy Beds

CPSC Recall #24-047 - December 7, 2023

Recall Summary

Recall Number24-047
Recall DateDecember 7, 2023
Remedy TypeRepair
Units AffectedAbout 12,000 (In addition, about 275 were sold in Canada)
ImporterSourceOne Ventures Inc., of Anaheim, California
Manufactured InVietnam

Where It Was Sold

Online at www.wayfair.com from November 2016 through April 2023 for between $1
500 and $1
860.

Product

Windsor Queen Xtrabed Mobile Murphy Beds

Description

This recall involves the Windsor Queen Xtrabed Mobile Murphy Bed. The bed was sold in white, brown and gray colors. When in the closed and stored position, it measures about 62 inches wide and 47 inches tall and has the appearance of drawers. When opened in the bed position, it measures about 62 inches wide and 82 inches long. Recalled models have a manufactured date prior to May 2022. These models do not have a notch in the small tray of the bed, which is visible when opened.

Hazard

The outer case or cabinet on the front, or smaller side, of the Xtrabed can break and fall when opening the bed from the front, posing an injury hazard. Further, the Xtrabed can tip over if not anchored to the wall, posing tip-over and entrapment hazards.

Incidents & Injuries

The firm has received 19 reports of the Xtrabed’s outer case breaking and falling when opened from the front, resulting in 11 injuries to consumers’ shoulders, back, legs, knees or feet. The firm has received one report of a tip-over resulting in bruising to the arm.

Remedy Instructions

Repair Only. The refund remedy is no longer available. Consumers should immediately stop using the recalled Xtrabeds and contact J Grubb Designs for scheduling a free home repair by technician. Once an appointment is scheduled, the home repair may take up to nine months to complete. J Grubb Designs is contacting all known purchasers directly.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

Furniture tip-overs are a leading cause of pediatric injuries in the U.S., particularly dressers, bookcases, and television stands. CPSC data shows that a child dies approximately every two weeks from a furniture or TV tip-over. Unstable high chairs, baby swings, and bouncers are also frequent recall subjects due to fall risks. ASTM International standards now require that certain furniture must meet tip-over resistance standards, and CPSC has been actively pursuing mandatory requirements for dressers and chests. If you have furniture that was not recalled but feels unstable, wall-anchoring kits are widely available at hardware stores.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.

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