PowerXL™ DUAF-10 and DUAF-005 Vortex Dual-Basket Air Fryers
CPSC Recall #24-051 - December 14, 2023
Recall Summary
| Recall Number | 24-051 |
| Recall Date | December 14, 2023 |
| Remedy Type | Refund |
| Units Affected | About 319,000 |
| Importer | Empower Brands, LLC of Middleton, Wisconsin |
| Manufactured In | China |
Where It Was Sold
| Target |
| Walmart |
| Kohls and other stores nationwide and online at www.target.com |
| www.walmart.com |
| www.kohls.com and other websites from August 2021 through October 2023 for between $60 and $190 |
| depending on the model. |
Product
PowerXL™ DUAF-10 and DUAF-005 Vortex Dual-Basket Air Fryers
Description
This recall involves two models of the PowerXL dual-basket air fryer. The egg-shaped air fryers have two baskets that can be used separately or optionally combined into one large single basket. The recalled air fryers were sold in black or cinnamon colors. The 10-quart DUAF-10 model is about 17 inches long by 16 inches wide by 12 1/2 inches tall, and weighs about 14 1/2 pounds. The 9-quart DUAF-005 model is about 14 inches long by 13 inches wide by 15 inches tall, and weighs about 14 pounds. The product has a silver label on the front that says “PowerXL”. There is a white label on the bottom of each unit or on the unit’s power cord that lists the model number.
Hazard
The plastic U-Channel connector used to optionally combine the two food baskets inside of the air fryers can break during use, posing a burn hazard.
Incidents & Injuries
The firm has received 41 reports of the product breaking during use, including three reports of burns.
Remedy Instructions
Consumers should immediately stop using the recalled dual basket air fryers and contact Empower Brands to receive a full refund.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident, they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.