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Melitta Aroma Brew Automatic Drip coffeemaker, model ACM-10S

CPSC Recall #94-128 - September 18, 1994

Recall Summary

Recall Number94-128
Recall DateSeptember 18, 1994
Remedy TypeReplace
Units AffectedAbout 175,000

Product

Melitta Aroma Brew Automatic Drip coffeemaker, model ACM-10S

Description

Washington, D.C. - CPSC and Melitta North American of Cherry Hill, N.J., urge coffeemaker owners to check whether they own a Melitta Aroma Brew Automatic Drip coffeemaker model ACM-10S. About 175,000 of these coffeemakers sold before Feb. 1, 1994, have hinges on the plastic filter holders that may have been damaged in transit or in use. Damaged hinges can cause the coffeemaker filter holder to unexpectedly swing open during brewing, spilling hot water or coffee on people nearby. CPSC first learned of this problem from a complaint and coffeemaker sent by Ralph Nader. Subsequently, the commission learned that at least three people have been burned from spilled liquid. Melitta and CPSC worked in close cooperation to evaluate these incidents and identify appropriate remedies. The coffeemakers, available for between $30 and $35, were sold nationwide in retail stores from April 1993 through January 1994. The coffeemakers involved are white, black, teal, or plum with the word "Melitta" printed on the filter holder and "MODEL ACM-10S" engraved on the bottom of the coffeemaker. Melitta reports that some Aroma Brew's filter holder hinges may have been damaged in transit or by a consumer improperly opening the filter holder when cleaning or disposing of coffee grounds. Consumers are asked to immediately stop using these coffeemakers and call Melitta at 1-888-635-4882. Melitta will send a free filter holder replacement kit and installation instructions. The new filter holder contains a stronger hinge pin to keep the filter securely in place during brewing. All Melitta coffeemakers sold after February 1, 1994, which have redesigned filter cone hinge pins, are not involved in the replacement program.

Hazard

Damaged hinges can cause the coffeemaker filter holder to unexpectedly swing open during brewing, spilling hot water or coffee on people nearby.

Incidents & Injuries

CPSC first learned of this problem from a complaint and coffeemaker sent by Ralph Nader. Subsequently, the commission learned that at least three people have been burned from spilled liquid.

Remedy Instructions

Consumers are asked to immediately stop using these coffeemakers and call Melitta at 1-888-635-4882. Melitta will send a free filter holder replacement kit and installation instructions. The new filter holder contains a stronger hinge pin to keep the filter securely in place during brewing.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

Yes. If you were injured by a defective consumer product, whether recalled or not, you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.

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