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Thinkpad laptop computer AC adapter

CPSC Recall #95-065 — January 19, 1995

Recall Summary

Recall Number95-065
Recall DateJanuary 19, 1995
Remedy TypeReplace
Units Affected32,000

Product

Thinkpad laptop computer AC adapter

Description

WASHINGTON, D.C. - CPSC, IBM PC Company of Somers, N.Y., is voluntarily recalling 32,000 AC adapters supplied with the Thinkpad laptop computer in the United States. The AC adapter has an internal fault that can pose an electrical shock hazard. The Thinkpad computer is not involved in the recall. The recalled AC adapters included with Thinkpad models 360CS, 755C, 755CE, and 755CD were sold nationwide after Oct. 1, 1994. Only adapters marked with both Model AA19210 (found on the black portion of the label at the bottom of the unit) and DATE: 9452 or a lower number such as 9451, 9450...(found on the white strip of the label) have the fault. IBM, which reported the possible hazard to CPSC, has not received any reports of injury from the adapters. This recall is being conducted to prevent the possibility of injury. Owners of the Thinkpad computer who have questions about the recall or need help in identifying whether their adapter is part of the recall should call IBM at (800) 426-7378 anytime. IBM will immediately ship a replacement for the recalled adapters at no charge. Media inquiries can be directed to Peter Thonis at IBM at (914) 766-3770.

Hazard

The AC adapter has an internal fault that can pose an electrical shock hazard.

Incidents & Injuries

IBM, which reported the possible hazard to CPSC, has not received any reports of injury from the adapters.

Remedy Instructions

Owners of the Thinkpad computer who have questions about the recall or need help in identifying whether their adapter is part of the recall should call IBM at (800) 426-7378 anytime. IBM will immediately ship a replacement for the recalled adapters at no charge.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

No — you should stop using the product entirely, not just unplug it. Electric shock and fire hazards in recalled electrical products often involve internal wiring defects, faulty components, or insulation failures that can cause harm even after the product has been off for a period of time. Do not attempt to repair the product yourself. Keep it unplugged and stored safely until you receive the manufacturer's remedy. If the product has already shown signs of overheating, sparking, or discoloration, handle it carefully and consider contacting your local fire department for guidance on safe disposal.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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