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Turtle Wax Protectant 10-oz. finger pump spray T-118, and Turtle Wax Formula 2001 Super Protectan...

CPSC Recall #95-071 — January 25, 1995

Recall Summary

Recall Number95-071
Recall DateJanuary 25, 1995
Remedy TypeRefund, Replace
Units AffectedAbout 37,400

Product

Turtle Wax Protectant 10-oz. finger pump spray T-118, and Turtle Wax Formula 2001 Super Protectant 16-oz. trigger spray T-97

Description

WASHINGTON, D.C. - CPSC, Turtle Wax Inc. of Chicago is voluntarily recalling about 37,400 containers of Turtle Wax Protectant 10-oz. finger pump spray T-118 (four container codes E20410, E20411, E21410, and E21411); and about 2,000 containers of Turtle Wax Formula 2001 Super Protectant 16-oz. trigger spray T-97 (one container code G054601). The Turtle Wax Protectant and the Formula 2001 Super Protectant may be contaminated with bacteria. While this bacteria is commonly found in the human skin and in soil, under certain conditions this bacteria can cause a minor skin rash or other problems for someone using the product. Turtle Wax shipped the recalled products, which sold in select stores for between $1.99 to $6.99, from May 1994 to August 1994. Turtle Wax has not received any reports of injury from using the protectants. CPSC and Turtle Wax are conducting this recall to prevent the possibility of injury. Consumers can determine whether they have purchased the recalled protectants by checking the container for the above listed codes. Consumers should stop using the product and return it to the retailer where it was purchased for a full refund or exchange. For more information, call the Turtle Wax toll-free number, (800) 805-7695. Media inquiries should be directed to Charles A. Tornabene of Turtle Wax at (708) 563-3600.

Hazard

The Turtle Wax Protectant and the Formula 2001 Super Protectant may be contaminated with bacteria. While this bacteria is commonly found in the human skin and in soil, under certain conditions this bacteria can cause a minor skin rash or other problems for someone using the product.

Incidents & Injuries

Turtle Wax has not received any reports of injury from using the protectants.

Remedy Instructions

Consumers should stop using the product and return it to the retailer where it was purchased for a full refund or exchange.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund, Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund, Replace) at no cost to you.

Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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