"Neon Art Prints"
CPSC Recall #95-080 — February 14, 1995
Recall Summary
| Recall Number | 95-080 |
| Recall Date | February 14, 1995 |
| Remedy Type | Refund |
| Units Affected | Approximately 510 |
| Manufacturer | Fallon Neon, of South Carolina |
Product
"Neon Art Prints"
Description
WASHINGTON, D.C. - CPSC, Spencer Gifts Inc./DAPY of Pleasantville, N.J., is voluntarily recalling approximately 510 "Neon Art Prints" that present a possible fire hazard due to faulty wiring. Spencer Gifts became aware of the problem when a fire broke out in one of its Philadelphia stores. The "Neon Art Prints," manufactured in South Carolina by "FALLON NEON," were sold nationwide from November through December 1994. The 25-inch by 36-inch prints, which sold for $129.99, come in three styles: "Hollywood Diner," "Night Hawks," and "Fab Four Neon." All three recalled models are mounted in plastic frames with the word "FALLON" printed on the back. "Neon Art Prints" with wooden frames are not involved in the recall. Consumers who purchased a recalled "Neon Art Print" should immediately unplug the item and return it to a Spencer Gifts/DAPY store for a full refund. For further information, please call the Spencer Gifts Customer Service Information Center at (800) 762-0419 (East Coast) or (800) 321-2497 (West Coast).
Hazard
The "Neon Art Prints" present a possible fire hazard due to faulty wiring. Spencer Gifts became aware of the problem when a fire broke out in one of its Philadelphia stores.
Incidents & Injuries
Spencer Gifts became aware of the problem when a fire broke out in one of its Philadelphia stores.
Remedy Instructions
Consumers who purchased a recalled "Neon Art Print" should immediately unplug the item and return it to a Spencer Gifts/DAPY store for a full refund.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.