Monarch and Red Lion well pumps

CPSC Recall #95-114 — May 1, 1995

Recall Summary

Recall Number95-114
Recall DateMay 1, 1995
Remedy TypeRefund, Replace, Repair
Units AffectedApproximately 250

Product

Monarch and Red Lion well pumps

Description

WASHINGTON, D.C. - CPSC, Monarch Industries Inc. of Bloomington, Minn., is recalling approximately 250 Monarch and Red Lion well pumps. Due to an improper connection between the pressure switch and the motor, the unit is not grounded. As a result, the well pumps pose a severe hazard that could result in electric shock or, in extreme cases, electrocution. The well pumps, which cost less than $500.00, were sold to the following companies between December 1993 and April 1994: Mills Fleet Farm in Minnesota and Wisconsin; D & B Supply in Idaho, Saginaw Plumbing and Heating in Saginaw, Michigan; and Weber Industries in St. Louis, Missouri. Consumers can identify whether their shallow or deep well pump is part of this recall by looking for the serial numbers and model numbers shown below on the nameplate on the pump casing: Serial Numbers: 5093 5193 5293 0194 0294 0394 0494 0594 0694 0794 0894 0994 1094 1194 1294 1394 Model Numbers: JKC-1 JKS-1 RLC-1 JKC-20 JKS-20 RLC-2 JKC-S2 JKS-30 RLC-2/RLI14H JKC-S2/JR44HS JKS-40 RLC-2MM JKC-S3 JKS-S2 RLC-3 JKC-S4 JKS-S3 RLCI-RL4H JKC1/JR-15S JKS-S4 RLC2/RL4H JKCS2/JR-15S JKS1/JR15S RLS-2 JKSS2/JR-15S     Consumers who own one of the recalled pumps should not touch or attempt to remove the pump. If feasible, consumers should immediately turn off the power to the pump and call Monarch Industries at (800) 667-1457 to arrange for a serviceman to repair, replace, or refund the affected well pump free of charge. Neither CPSC nor Monarch is aware of any injuries involving this product. This recall is being conducted to prevent injuries and death. The company has already recovered approximately 1,150 units.  

Hazard

Due to an improper connection between the pressure switch and the motor, the unit is not grounded. As a result, the well pumps pose a severe hazard that could result in electric shock or, in extreme cases, electrocution.

Incidents & Injuries

Neither CPSC nor Monarch is aware of any injuries involving this product.

Remedy Instructions

Consumers who own one of the recalled pumps should not touch or attempt to remove the pump. If feasible, consumers should immediately turn off the power to the pump and call Monarch Industries at (800) 667-1457 to arrange for a serviceman to repair, replace, or refund the affected well pump free of charge.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund, Replace, Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund, Replace, Repair) at no cost to you.

No — you should stop using the product entirely, not just unplug it. Electric shock and fire hazards in recalled electrical products often involve internal wiring defects, faulty components, or insulation failures that can cause harm even after the product has been off for a period of time. Do not attempt to repair the product yourself. Keep it unplugged and stored safely until you receive the manufacturer's remedy. If the product has already shown signs of overheating, sparking, or discoloration, handle it carefully and consider contacting your local fire department for guidance on safe disposal.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.