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Electric potpourri cookers

CPSC Recall #95-115 — May 2, 1995

Recall Summary

Recall Number95-115
Recall DateMay 2, 1995
Remedy TypeRefund
Units Affected100,000
Manufactured InTaiwan

Product

Electric potpourri cookers

Description

WASHINGTON, D.C. - CPSC, New Creative Enterprises Inc. of Cincinnati, Ohio., is recalling 100,000 electric potpourri cookers, items number 32872, 32881, 32882, 32883, and 92891. The cookers present an electric shock hazard. The white ceramic potpourri cookers come in three styles with flowers, humming birds, or the sun and stars painted on the side, all with a white lid and a white power cord. The cookers, which hold approximately 1.5 cups of water, have a sticker on the bottom that reads, "NEW CREATIVE ENTERPRISES INC Made in Taiwan." Item numbers are printed on the outside of the retail boxes. The cookers are suitable for use as a warming dish for food, as a serving dish for dip or sauces, or as a decorative novelty item. Gift shops and retailers sold the New Creative Enterprises cookers nationwide from January 1989 through April 1995 for $12.95. Although New Creative Enterprises has received no complaints or reports of injuries, the company is taking this action as a preventive measure. Consumers who own the recalled cookers should stop using them immediately and return them to the store where purchased for a full refund. Consumers can call New Creative Enterprises at (800) 435-1623, ext. 113, for more information.

Hazard

The cookers present an electric shock hazard.

Incidents & Injuries

New Creative Enterprises has received no complaints or reports of injuries.

Remedy Instructions

Consumers who own the recalled cookers should stop using them immediately and return them to the store where purchased for a full refund.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

No — you should stop using the product entirely, not just unplug it. Electric shock and fire hazards in recalled electrical products often involve internal wiring defects, faulty components, or insulation failures that can cause harm even after the product has been off for a period of time. Do not attempt to repair the product yourself. Keep it unplugged and stored safely until you receive the manufacturer's remedy. If the product has already shown signs of overheating, sparking, or discoloration, handle it carefully and consider contacting your local fire department for guidance on safe disposal.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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