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Snackmaster food dehydrator

CPSC Recall #95-157 — August 16, 1995

Recall Summary

Recall Number95-157
Recall DateAugust 16, 1995
Remedy TypeRepair
Units Affected56,843
Manufactured InUnited States

Product

Snackmaster food dehydrator

Description

WASHINGTON, D.C. - CPSC, American Harvest Inc. of Chaska, Minn., is announcing a repair program for 56,843 food dehydrators. The heating element in the food dehydrators can overheat, presenting a fire hazard. American Harvest is aware of three recent incidents in which the heating element overheated. CPSC and American Harvest are not aware of any injuries involving this product. The recall program involves three Snackmaster models: 2200/FD-30, 2400/FD-50, and 2400T/FD-50T. The serial numbers on the bottom of the base of the recalled appliances have the first two digits 59 with B, C, D, F, G, H or J as the third digit, and ZB, ZC, ZD, ZF or ZH as the fourth and fifth digits. The recall also includes Snackmaster dehydrators with white or cream colored base covers that have been serviced since October 1994. The Snackmaster Jr. FD-20, and Gardenmaster FD-1000 are not affected by this recall. The round, white plastic appliances measure 13 inches in diameter with a two-inch thick base and a white plastic lid. The base is labeled "American Harvest Snackmaster Dehydrator." The base is stacked with two or four 1.25-inch deep trays with holes in the center. Each tray contains a white plastic screen on which fruit, vegetables, or meat can be dried. The Model FD-30 is packaged with 2 trays and the Model FD-50 and the Model FD-50T are packaged with 4 trays. The FD-30 and the FD-50 have a gray plastic dial on the base which adjusts to various temperatures. The FD-50T has a digital read-out panel on the base with green rubber buttons for setting drying times and temperatures. The dehydrators were sold nationwide at leading retailers between January and August 1995 for up to $110. They were packaged in a box labeled in part, "American Harvest Snackmaster Dehydrator... As seen on TV... Fastest Most Even Drying... Made in USA..." To promote consumer participation in this product repair program, the company will return each repaired food dehydrator with 2 free Jerky spice packets. In addition, each repaired unit will have its warranty extended for an additional 12 months. Consumers with the recalled food dehydrators should stop using them and call American Harvest at (800) 624-2949. American Harvest will help consumers determine whether their Snackmaster is a part of this recall and will arrange to repair the unit by replacing its base cover for free.

Hazard

The heating element in the food dehydrators can overheat, presenting a fire hazard.

Incidents & Injuries

American Harvest is aware of three recent incidents in which the heating element overheated. CPSC and American Harvest are not aware of any injuries involving this product.

Remedy Instructions

Consumers with the recalled food dehydrators should stop using them and call American Harvest at (800) 624-2949. American Harvest will help consumers determine whether their Snackmaster is a part of this recall and will arrange to repair the unit by replacing its base cover for free.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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