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"Tree Shaped 7 Light Votive Holder" candle holders

CPSC Recall #96-051 - December 20, 1995

Recall Summary

Recall Number96-051
Recall DateDecember 20, 1995
Remedy TypeRefund
Units AffectedApproximately 33,000

Product

"Tree Shaped 7 Light Votive Holder" candle holders

Description

WASHINGTON, D.C. - CPSC, International Silver Company of Boston, MA, is voluntarily recalling about 33,000 "Tree Shaped 7 Light Votive Holder" candle holders. The candle holder contains small glass pots that may overheat and shatter. The same product was sold by another company and was previously recalled on December 18, 1995. International Silver Company received seven reports of the glass pots shattering, including one where a consumer's leg was injured. The tree-shaped, wire candle holders, measure 12.75 inches high and 13.75 inches wide at the base, and is silver plated (item #991194751). The candle holders are packaged with four green and three red small glass pots in which votive candles can be placed. Major retail department and gift stores sold the candle holders nationwide from September 1995 through December 1995 from $19.99 to $24.99 each. Home Shopping Network also sold this votive holder and has begun a campaign to notify its consumers. Consumers should stop using the candle holders immediately and return them to the store purchased for a full refund. For more information, consumers living in Massachusetts should call International Silver Company's Risk Manager at (617) 568-1590 and consumers living outside Massachusetts can call toll-free (800) 667-5743.

Hazard

The candle holder contains small glass pots that may overheat and shatter.

Incidents & Injuries

International Silver Company received seven reports of the glass pots shattering, including one where a consumer's leg was injured.

Remedy Instructions

Consumers should stop using the candle holders immediately and return them to the store purchased for a full refund.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident, they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.

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