Evaporator coil drain pans
CPSC Recall #24-080 — January 11, 2024
Recall Summary
| Recall Number | 24-080 |
| Recall Date | January 11, 2024 |
| Remedy Type | Repair |
| Units Affected | About 3,600 additional units (In addition, about 210 were sold in Canada) (298,300 evaporator coil drain pans, and 44,000 in Canada, were previously recalled in November 2021 and in July 2022) |
| Manufacturer | Daikin Comfort Technologies Manufacturing L.P. (f/k/a Goodman Manufacturing Company L.P.) of Houston, Texas (Evaporator Coils) |
| Manufactured In | United States |
Where It Was Sold
| Heating and cooling equipment independent dealers nationwide from January 2019 through November 2021 for between $200 and $1 |
| 200 per unit. Consumers may have purchased a bundled product including the coil |
| furnace |
| installation |
| and ancillary parts and supplies |
| or may have purchased the evaporator coil drain pan separately as a replacement product. |
Product
Evaporator coil drain pans
Description
This recall expansion includes certain units manufactured between January 2019 and February 2020 that were incorrectly marked. DCT recently discovered that a limited number of evaporator coils that were manufactured during that time frame were incorrectly marked with a 2018 serial number, indicating that the unit was manufactured in 2018. The recall scope now includes about 3,600 additional units with the following configurations and coil serial numbers, as shown in the table below:TypeCoil ConfigurationAffected Furnace BrandsAffected Coil Serial NumbersDates SoldCondensing furnace systemUp-Flow(Coil above Furnace) AllPrefixes ranging from 1901 through 2101 and certain prefixes ranging from 1811-1812Jan. 2019 through Nov. 2021 Non-condensing furnace system(Certain configurations) Up-Flow(Coil above Furnace)Any “competitor” brand (excludes Goodman, Daikin or Amana branded furnaces) Prefixes ranging from 1901 through 2101 and certain prefixes ranging from 1811-1812 Jan. 2019 through Nov. 2021NOTE: Furnace systems that were repaired with a new evaporator coil drain pan between January 2019 and November 2021, with the serial number range listed above, are also included in this recall. Whether a non-condensing furnace system falls within the scope of the recall depends on the location of the burners, which, if unknown, can be verified through DCT’s model verification tool at: https://www.recallrtr.com/drainpan.Affected units can be identified through serial numbers found on the evaporator coil or the case, which sits atop the vertically installed furnace. The furnace brand and model number can be found on the furnace on the “Energy Guide” label. Consumers can refer to the instructions on Goodman’s model verification tool at: https://www.recallrtr.com/drainpan.The model number of the outdoor condenser may also be required and can be found on a label attached to the product.
Hazard
The molded plastic drain pan located at the bottom of the evaporator coil can overheat, melt and deform, posing a fire hazard.
Incidents & Injuries
DCT has received a total of 31 reports of fire involving the drain pans, including five reports since the recall was reannounced in July 2022. The incidents resulted in one reported smoke inhalation and several reports of significant fire and smoke damage to residences.
Remedy Instructions
Consumers should contact Daikin Comfort Technologies Manufacturing L.P. (DCT) to determine whether your unit is included in this recall and to register for the free repair by a qualified technician. DCT is contacting all registered consumers where records indicate their gas furnace system is subject to the recall.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.