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Sheer Rayon Scarves

CPSC Recall #96-164 — July 9, 1996

Recall Summary

Recall Number96-164
Recall DateJuly 9, 1996
Remedy TypeRefund
Units AffectedAbout 7,640

Where It Was Sold

Retail boutiques and gift shops sold the scarves nationwide from November 1995 through April 1996 for $12 to $30.

Product

Sheer Rayon Scarves

Description

WASHINGTON, D.C. - CPSC, Zazou Scarves of Berkeley, Calif., is voluntarily recalling about 7,640 dangerously flammable sheer rayon scarves. The sale of the scarves violates the federal Flammable Fabrics Act because the scarves present a serious risk of burn injuries. In fact, these scarves typically burn faster than newspaper. Zazou Scarves and CPSC are not aware of any injuries associated with these scarves. This recall is being conducted to prevent the possibility of injury. The scarves, measuring 34 inches by 72 inches, have labels that read in part, "ZAZOU... 100% RAYON ... DRY CLEAN ONLY ... MADE IN INDIA." The 100 percent rayon scarves were available in a variety of colors, designs, and patterns, including scarves depicting water flowers. Retail boutiques and gift shops sold the scarves nationwide from November 1995 through April 1996 for $12 to $30. CPSC urges consumers to immediately stop wearing the scarves that may be involved in this recall. These flammable sheer 100 percent rayon scarves should be returned to the retailers where they were purchased. Retailers taking part in this recall will provide a full refund upon return of the recalled scarves. For more information about this recall, consumers should call Zazou Scarves at (800) 274-1868, or write to the company at 249 Fifth Street, Berkeley, CA 94710. Some scarves that meet these descriptions do not violate the federal Flammable Fabrics Act. Consumers should call Zazou to determine if their scarf is involved in this recall. CPSC discovered this hazard during a joint CPSC/U.S. Customs import surveillance program. Zazou Scarves is changing fabrics for future scarf shipments to ensure that flammability requirements are met.

Hazard

The sale of the scarves violates the federal Flammable Fabrics Act because the scarves present a serious risk of burn injuries.

Incidents & Injuries

Zazou Scarves and CPSC are not aware of any injuries associated with these scarves. This recall is being conducted to prevent the possibility of injury.

Remedy Instructions

CPSC urges consumers to immediately stop wearing the scarves that may be involved in this recall. These flammable sheer 100 percent rayon scarves should be returned to the retailers where they were purchased. Retailers taking part in this recall will provide a full refund upon return of the recalled scarves.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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