Clearfire Candles

CPSC Recall #97-005 - October 14, 1996

Recall Summary

Recall Number97-005
Recall DateOctober 14, 1996
Remedy TypeRefund
Units AffectedApproximately 3,000,000

Where It Was Sold

Major discount chain stores sold these candles nationwide from October 1995 through April 1996 for approximately $4.00.

Product

Clearfire Candles

Description

WASHINGTON, DC - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Candle-lite of Cincinnati, Ohio, is voluntarily recalling approximately 3,000,000 Clearfire candles sold primarily during the 1995 Christmas season. The candles could flare up during use, causing the candles' glass holders to overheat and break. Consumers could be burned or injured by broken glass. Candle-lite is aware of 142 instances of candles flaring-up and glass breaking. Several consumers have been burned by hot gel or cut by broken glass. The candles, which are made of a clear, gel-like substance, were available in five styles: red with an apple cider scent, green with a spruce forest scent, clear with a floral vanilla scent, blue with a mulberry scent, and yellow with a sunflower scent. Each candle was packaged in a textured, clear glass jar, shaped like a vase, measuring approximately three inches high. A label on the bottom of the glass container has a UPC number beginning with "076001" and ending with one of the following numbers: CODE TYPE OF GLASS COLOR/SCENT 304737 Diamond Point Red/Apple Cider 304744 Diamond Point Green/Spruce Forest 304959 Reflections Red/Apple Cider 304966 Reflections Green/Spruce Forest 304997 American Whitehall Red/Apple Cider 305000 American Whitehall Green/Spruce Forest 305192 Roly Poly Red/Apple Cider 305208 Roly Poly Green/Spruce Forest 305222 Pineapple Red/Apple Cider 305239 Pineapple Green/Spruce Forest 306878 Pineapple Blue/Mulberry 306885 Pineapple Clear/Floral Vanilla 306892 Pineapple Yellow/Sunflower 307356 Pineapple Red/Apple Cider 307363 Pineapple Green/Spruce Forest 307554 Sherbert Red/Apple Cider 307561 Sherbert Green/Spruce Forest 307745 Pineapple Clear/Floral Vanilla 806712 Heart Red/Apple Cider 806729 Ponderosa Green/Spruce Forest 806750 Reflections Red/Apple Cider 806767 Reflections Green/Spruce Forest Major discount chain stores sold these candles nationwide from October 1995 through April 1996 for approximately $4.00. Clearfire candles are now sold with a new formula and plastic covers over the top. The Clearfire candles currently in retail stores are not subject to this recall. Consumers should stop using the recalled candles immediately, pull out the wick, and then dispose of the gel-like substance. Consumers should remove the UPC label from the bottom of the glass container. In order to receive a $6.00 refund, consumers should mail the wick and the UPC label, along with their name and complete address to: Candle-lite, Post Office Box 42486, Cincinnati, OH 45242. For more information about this recall, contact Candle-lite at (800) 866-6654.

Hazard

The candles could flare up during use, causing the candles' glass holders to overheat and break. Consumers could be burned or injured by broken glass.

Incidents & Injuries

Candle-lite is aware of 142 instances of candles flaring-up and glass breaking. Several consumers have been burned by hot gel or cut by broken glass.

Remedy Instructions

Consumers should stop using the recalled candles immediately, pull out the wick, and then dispose of the gel-like substance. Consumers should remove the UPC label from the bottom of the glass container. In order to receive a $6.00 refund, consumers should mail the wick and the UPC label, along with their name and complete address to: Candle-lite, Post Office Box 42486, Cincinnati, OH 45242.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident, they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.