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Pfaltzgraff Pizza Stones and Deep Dish Pizza Stones

CPSC Recall #97-157 — July 13, 1997

Recall Summary

Recall Number97-157
Recall DateJuly 13, 1997
Remedy TypeNew Instructions
Units AffectedAbout 123,500
ManufacturerPfaltzgraff

Where It Was Sold

Pfaltzgraff has received two reports of pizza stones catching on fire due to incorrect cleaning instructions. No injuries were reported.

Product

Pfaltzgraff Pizza Stones and Deep Dish Pizza Stones

Description

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), The Pfaltzgraff Co. of York, Pa., is warning consumers about a potential fire hazard with about 123,500 Pfaltzgraff pizza stones and deep dish pizza stones. If consumers use oil on the stones and clean them using a 550 degrees Fahrenheit oven or using the oven's self-cleaning cycle, as currently recommended in the instruction booklets accompanying the stones, the stones can catch on fire. Pfaltzgraff is providing consumers with new instruction booklets for the safe use of the pizza stones. The revised instruction booklets will inform consumers of the following:Use the stones only for making pizza or bread.Do not cook at temperatures exceeding 425 degrees Fahrenheit.Clean the stones by placing them on the bottom rack of a 425 degrees Fahrenheit oven for 4 hours and scouring them, after cooling, with baking soda.Pfaltzgraff has received two reports of pizza stones catching on fire due to incorrect cleaning instructions. No injuries were reported. The Pfaltzgraff pizza stone and deep dish pizza stone are made of unglazed clay, which is designed to give a characteristic "brick oven" quality to pizza and bread. The pizza stone is a flat disk about a half inch thick and 13 inches wide. A floral design and "Pfaltzgraff USA" are molded into the bottom of the stone. The deep dish pizza stone is a pie plate about 2 inches deep and 11 inches wide. "Pfaltzgraff USA" and "Baking Stone" are molded into the bottom of the stone.  Pfaltzgraff outlet stores and department stores nationwide have sold both pizza stones for about $20. The pizza stone has been sold since 1993 and the deep dish pizza stone has been sold since 1995.Consumers should destroy the instruction booklets accompanying the pizza stones immediately. Consumers can receive new instruction booklets by calling Pfaltzgraff at (800) 999-2811 between 9 a.m. and 5 p.m. EDT Monday through Friday. Consumers who want to return their pizza stones for a full refund should call Pfaltzgraff to obtain shipping instructions. 

Hazard

If consumers use oil on the stones and clean them using a 550 degrees Fahrenheit oven or using the oven's self-cleaning cycle, as currently recommended in the instruction booklets accompanying the stones, the stones can catch on fire.

Remedy Instructions

Pfaltzgraff is providing consumers with new instruction booklets for the safe use of the pizza stones. Consumers who want to return their pizza stones for a full refund should call Pfaltzgraff to obtain shipping instructions. 

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a New Instructions at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (New Instructions) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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