Portable baseboard heaters

CPSC Recall #97-177 — August 26, 1997

Recall Summary

Recall Number97-177
Recall DateAugust 26, 1997
Remedy TypeReplace
Manufactured InChina

Where It Was Sold

Major department stores and home centers sold the heaters nationwide from September 1995 through March 1996 for about $60.

Product

Portable baseboard heaters

Description

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Duracraft Corp. of Southborough, Mass., is recalling about 50,000 portable baseboard heaters. The fan of the model CZ-520 heater could become stuck causing it to overheat, posing a fire hazard.Duracraft has received 20 reports of these units overheating, producing smoke or causing fire, and resulting in minor property damage. Duracraft is not aware of any injuries involving the heater.The model CZ-520 Space SaverTM Baseboard Heater's exterior housing is constructed of white thermoplastic and a black steel grill, and has two heating control knobs on the right side -- a power switch and a regulating thermostat. The electric heater measures 22 inches long, 6 inches wide and 4-1/2 inches high, and tilts to various angles on its hinged stand. The word "Duracraft" is written in gray on the top, right side of the unit. The model number, CZ-520, is located under the words "Made in China" on a silver sticker on the bottom of the heater. This model heater was manufactured in 1995. Only date codes that begin with "95" are involved in this recall. The date code can be found on a small white sticker on the bottom of the heater with "DATE" written on it.Major department stores and home centers sold the heaters nationwide from September 1995 through March 1996 for about $60.Consumers should stop using these heaters immediately, even if it seems to be functioning properly. Consumers should call Duracraft toll-free at (800) 431-2165 anytime for information on receiving a free replacement heater, or write to Duracraft Corporation at 250 Turnpike Road, Southborough, MA 01772.

Hazard

The fan of the model CZ-520 heater could become stuck causing it to overheat, posing a fire hazard.

Incidents & Injuries

Duracraft has received 20 reports of these units overheating, producing smoke or causing fire, and resulting in minor property damage. Duracraft is not aware of any injuries involving the heater.

Remedy Instructions

Consumers should stop using these heaters immediately, even if it seems to be functioning properly. Consumers should call Duracraft toll-free at (800) 431-2165 anytime for information on receiving a free replacement heater.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.