Electric Height-Adjustable Mobile Stands for Large Interactive Flat Panel Displays

CPSC Recall #24-134 — February 29, 2024

Recall #24-134 Date: February 29, 2024 Remedy: Replace

Product

Electric Height-Adjustable Mobile Stands for Large Interactive Flat Panel Displays

Description

This recall involves SMART Technologies’ Electric Height-Adjustable Mobile Stands for Large Interactive Flat Panel Displays. The recalled stands have model numbers FSE-400 (worldwide) and FSE-410 (US and Canada). They are white in color and have a wheelbase with four wheels. The model number, serial number and SMART logo are located on a label on the back of the mobile stand. Consumers should go online to https://support.smarttech.com/docs/accessories/stands-and-wall-mounts/fse-400/en/important-info/important-info.cshtml to see if their serial number is included in this recall. 

Hazard

The wheelbase welds on the stands can bend or break while the stand is being moved, causing the stands to fall over, posing tip-over and entrapment hazards.

Incidents / Injuries

The firm has received one report of the wheelbase welds breaking while the stand was being moved. No injuries have been reported.

Remedy

Consumers should immediately stop using the recalled mobile stands and contact SMART Technologies ULC for an on-site replacement of the wheelbase free of charge. SMART and its authorized resellers are contacting known purchasers directly. 

Units Affected

About 750

Sold At

SMART authorized distributors and resellers who sold directly to businesses nationwide from May 2023 through December 2023 for about $1,735. 

Importer

SMART Technologies ULC, of Canada

Manufactured In

Netherlands