Model 28003 ACDelco extension cord reels
CPSC Recall #00-013 - November 3, 1999
Recall Summary
| Recall Number | 00-013 |
| Recall Date | November 3, 1999 |
| Remedy Type | Refund, Replace |
| Units Affected | About 1,000 |
Where It Was Sold
| The cord reels were sold at Lowe's Home Improvement Warehouse stores nationwide from July 1999 through September 1999 for about $35. |
Product
Model 28003 ACDelco extension cord reels
Description
Woods Industries, Inc., of Carmel, Ind., is recalling about 1,000 model 28003 ACDelco extension cord reels. The round extension cord reels are made of metal, are red, and contain a black 30-foot retractable extension cord. They have "ACDelco" printed in black letters on the case. A label on the back of the cord reel has catalog number "28003." Next to that label is another clear label with a date code of "Y MY" or "Y JE," meaning it was manufactured in May or June 1999. On the bottom of the extension cord reel, where the mounting ring is attached, there is a silver-colored stud with no markings on the flat head of the stud. If the flat head of the stud has a red, blue, or green colored marking, the cord reel has already been inspected and is not part of this recall. If the extension cord reel's box has a green dot or a "100% good" stamp near the UPC code, it is not part of the recall. The cord reels were sold at Lowe's Home Improvement Warehouse stores nationwide from July 1999 through September 1999 for about $35. PROBLEM: The housing of the extension cord reels could become energized, resulting in electrical shock or electrocution. INCIDENTS/INJURIES: None reported. WHAT TO DO: Unplug the cord reels immediately and stop using them. Woods Industries is offering consumers either a refund or a free replacement extension cord reel. To get a refund, consumers should return their reels to any Lowe's Home Improvement Warehouse. To get instructions on obtaining a free replacement reel or for more information about this recall, consumers should call Woods Industries at (800) 224-1118 anytime.
Hazard
The housing of the extension cord reels could become energized, resulting in electrical shock or electrocution.
Incidents & Injuries
None reported.
Remedy Instructions
Unplug the cord reels immediately and stop using them. Woods Industries is offering consumers either a refund or a free replacement extension cord reel. To get a refund, consumers should return their reels to any Lowe's Home Improvement Warehouse. To get instructions on obtaining a free replacement reel or for more information about this recall, consumers should call Woods Industries at (800) 224-1118.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Refund, Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund, Replace) at no cost to you.
No, you should stop using the product entirely, not just unplug it. Electric shock and fire hazards in recalled electrical products often involve internal wiring defects, faulty components, or insulation failures that can cause harm even after the product has been off for a period of time. Do not attempt to repair the product yourself. Keep it unplugged and stored safely until you receive the manufacturer's remedy. If the product has already shown signs of overheating, sparking, or discoloration, handle it carefully and consider contacting your local fire department for guidance on safe disposal.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.