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Storm doors

CPSC Recall #00-066 — February 13, 2000

Recall Summary

Recall Number00-066
Recall DateFebruary 13, 2000
Remedy TypeNew Instructions, Replace
Units AffectedAbout 23,000

Where It Was Sold

Home Depot
Hechinger
HomeQuarter
small lumberyard and do-it-yourself centers sold these storm doors from June 1999 through December 1999 for between $80 and $140.

Product

Storm doors

Description

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), New Cole Sewell Corp., of St. Paul, Minn., is recalling about 23,000 storm doors manufactured without retaining pins in the upper windows. The upper window can fall out and could injure nearby consumers.New Cole Sewell Corp. has received 15 reports of upper windows falling out of the storm doors. No injuries have been reported.The recall involves storm doors manufactured from June 1, 1999, through August 16, 1999, with the following product numbers: 9481694800948019483294833948029480394892948939485694858949249486094862949259486494866   The manufacturing date and product number are encoded in the 15-digit registration number. The first six digits are the manufacturing date, written as month, day, and year. The next five digits are the product number. The registration number is located on the interior side of the door, just below the lower left corner of the bottom window. "COLE SEWELL" also is on the registration number label. The company will help consumers identify if their door is part of the recall. The doors are either white or bronze with a black, push button handle. Home Depot, Hechinger, HomeQuarter, small lumberyard and do-it-yourself centers sold these storm doors from June 1999 through December 1999 for between $80 and $140.Consumers should remove the storm door's upper window immediately and call New Cole Sewell Corp. at (800) 328-6596 between 7 a.m. and 6 p.m. CT Monday through Friday to receive a free window with installation instructions. Consumers also can write to New Cole Sewell Corp. at 2288 University Ave., St. Paul, MN 55114.

Hazard

These storm doors were manufactured without retaining pins in the upper windows. The upper window can fall out and could injure nearby consumers.

Incidents & Injuries

New Cole Sewell Corp. has received 15 reports of upper windows falling out of the storm doors. No injuries have been reported.

Remedy Instructions

Consumers should remove the storm door's upper window immediately and call New Cole Sewell Corp. at (800) 328-6596 between 7 a.m. and 6 p.m. CT Monday through Friday to receive a free window with installation instructions.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a New Instructions, Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (New Instructions, Replace) at no cost to you.

Furniture tip-overs are a leading cause of pediatric injuries in the U.S., particularly dressers, bookcases, and television stands. CPSC data shows that a child dies approximately every two weeks from a furniture or TV tip-over. Unstable high chairs, baby swings, and bouncers are also frequent recall subjects due to fall risks. ASTM International standards now require that certain furniture must meet tip-over resistance standards, and CPSC has been actively pursuing mandatory requirements for dressers and chests. If you have furniture that was not recalled but feels unstable, wall-anchoring kits are widely available at hardware stores.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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