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Coffeemakers

CPSC Recall #00-074 — March 1, 2000

Recall Summary

Recall Number00-074
Recall DateMarch 1, 2000
Remedy TypeReplace
Units AffectedAbout 31,000

Where It Was Sold

Tim Hortons coffeeshops in Kentucky
Ohio
Maine
Michigan
New York
and West Virginia sold the coffeemakers from October 1999 through February 2000 for about $65.

Product

Coffeemakers

Description

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Tim Hortons, a chain of coffeeshops operated by the TDL Group Ltd., of Ontario, Canada, is recalling about 31,000 coffeemakers sold in the U.S. and Canada. The coffeepot's handle can break, causing the pot to fall. Consumers can suffer burn injuries from hot coffee or lacerations from broken glass. Tim Hortons has received 150 reports of handles breaking off of the coffeepots, resulting in nine burn injuries. The recalled coffeemaker is made of black plastic. The coffeepot is made of glass with a black plastic handle. The top of the handle has a red thumbrest. Measurement units on the pot are "24 oz/682 mL" and "48oz/1363 mL." "Tim Hortons" is on the coffeemaker and the coffeepot. Tim Hortons coffeeshops in Kentucky, Ohio, Maine, Michigan, New York, and West Virginia sold the coffeemakers from October 1999 through February 2000 for about $65. Consumers should stop using the coffeepots immediately. Consumers should contact Tim Hortons for instructions on receiving a replacement coffeepot and $5 gift certificate. Call Tim Hortons toll-free at (888) 273-9846 (BREWTIM) between 8:30 a.m. and 5 p.m. ET Monday through Friday, or access their website at www.timhortons.com. Tim Hortons coffeemakers that are made of white plastic are not part of this recall. 

Hazard

The coffeepot's handle can break, causing the pot to fall. Consumers can suffer burn injuries from hot coffee or lacerations from broken glass.

Incidents & Injuries

Tim Hortons has received 150 reports of handles breaking off of the coffeepots, resulting in nine burn injuries.

Remedy Instructions

Consumers should stop using the coffeepots immediately. Consumers should contact Tim Hortons for instructions on receiving a replacement coffeepot and $5 gift certificate. 

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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