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Little Smart Soft Songs Baby Phones

CPSC Recall #00-127 — June 21, 2000

Recall Summary

Recall Number00-127
Recall DateJune 21, 2000
Remedy TypeReplace
Units AffectedAbout 34,000

Where It Was Sold

Wal-Mart stores nationwide sold the toy phones from January 2000 through May 2000 for about $10.

Product

Little Smart Soft Songs Baby Phones

Description

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Vtech Industries LLC, of Wheeling, Ill. is recalling about 34,000 toy baby phones. The toy phones have a ball-shaped antenna which can detach, presenting a choking hazard to young children.CPSC and Vtech Industries have received nine reports of the plastic ball detaching from these phones. One child reportedly started to choke on one of these plastic balls.The toy is called Little Smart Soft Songs Baby Phone. The cordless baby phone has a mirror, four colorful talking musical buttons, a ringing light-up phone button and a red on/off button. The phone is yellow with a blue padded border and a yellow ball-shaped antenna. A label on these toys reads "Soft Songs Baby Phone 39100." Writing on the phone includes "VTECH" and "Little Smart Soft Songs Baby Phone."Wal-Mart stores nationwide sold the toy phones from January 2000 through May 2000 for about $10.Consumers should immediately take these toy phones away from children. For more information, contact VTech at (800) 521-2010 between 9:00 a.m. and 5:00 p.m. CT Monday through Friday for a replacement phone or visit their web site at www.vtechkids.com/html2/recall.html.

Hazard

The toy phones have a ball-shaped antenna which can detach, presenting a choking hazard to young children.

Incidents & Injuries

CPSC and Vtech Industries have received nine reports of the plastic ball detaching from these phones. One child reportedly started to choke on one of these plastic balls.

Remedy Instructions

Consumers should immediately take these toy phones away from children. For more information, contact VTech at (800) 521-2010 between 9:00 a.m. and 5:00 p.m. CT Monday through Friday for a replacement phone.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

Federal law prohibits the sale of toys with small parts for children under age 3. CPSC uses a standardized small parts cylinder to test whether pieces from a toy can fit entirely inside — if they can, they are considered a choking hazard. Products marketed for children under 3 must not contain any small parts. Beyond the legal requirements, the CPSC and pediatricians recommend keeping all small objects away from children under 4, as the risk of choking extends beyond the formal legal age threshold.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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