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Berkley Jensen Citronella 72-inch Outdoor Torches

CPSC Recall #24-177 — March 28, 2024

Recall Summary

Recall Number24-177
Recall DateMarch 28, 2024
Remedy TypeRefund
Units AffectedAbout 90,000
Manufactured InIndia

Where It Was Sold

Exclusively at BJ's Wholesale Club locations nationwide and online at www.bjs.com from January 2015 through November 2023 for about $13.

Product

Berkley Jensen Citronella 72-inch Outdoor Torches

Description

This recall involves Berkley Jensen Citronella 72-inch Outdoor Torches sold at BJ's Wholesale Club. The Outdoor Torches are five inches wide and 72 inches high, or six inches wide and 72 inches high on a wrought iron stake. The torches were sold with copper-plated, nickel-plated, black, or gray torch tops, with a fiberglass wick.

Hazard

The outdoor torch top can break open and/or fall off while lit, posing a burn hazard.

Incidents & Injuries

The firm has received nine reports of the outdoor torch top breaking open and/or falling off, resulting in two reports of burn injuries.

Remedy Instructions

Consumers should immediately stop using the recalled outdoor torches and contact BJ's Wholesale Club for a full refund. Consumers should destroy and dispose of or return the outdoor torches (with the fuel reservoir empty) to BJ's Wholesale Club to receive a refund.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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