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Maytag and Magic Chef gas ranges

CPSC Recall #01-107 — March 19, 2001

Recall Summary

Recall Number01-107
Recall DateMarch 19, 2001
Remedy TypeRepair
Units AffectedAbout 14,800

Where It Was Sold

Department
appliance and specialty stores nationwide sold these ranges from September 1999 through April 2000 for between $400 and $1
300.

Product

Maytag and Magic Chef gas ranges

Description

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Maytag Corp., of Newton, Iowa, is recalling about 14,800 Maytag and Magic Chef gas ranges. The vent flue insulation can be out of position on these ranges. Using the broil or self-clean functions on these ranges can cause scorching or burning of the cabinetry around the range, posing a fire hazard.Maytag has received two reports of fires resulting in minor damage because the insulation was out of position on the ranges. There have been no reports of injuries.The recall involves Maytag and Magic Chef gas ranges. They have model numbers CGS1230, CGS1740, CGS3760, MGS5770 or MGS5870. They also have serial numbers ending in WU, WW, WY, WZ, YB, YF and YH. The model and serial numbers are located on a plate just behind the front of the roll-out storage drawer. "Maytag" or "Magic Chef" is on the front of the range.Department, appliance and specialty stores nationwide sold these ranges from September 1999 through April 2000 for between $400 and $1,300.Consumers should stop using the broil and self-clean functions of these ranges immediately. Notices will be mailed to consumers whose ranges need to be inspected, and they will be repaired free of charge if needed. For more information, call Maytag Customer Service at (800) 544-2538 between 8 a.m. and 5 p.m. ET Monday through Friday, or go to the firm's website at www.maytag.com.

Hazard

The vent flue insulation can be out of position on these ranges. Using the broil or self-clean functions on these ranges can cause scorching or burning of the cabinetry around the range, posing a fire hazard.

Incidents & Injuries

Maytag has received two reports of fires resulting in minor damage because the insulation was out of position on the ranges. There have been no reports of injuries.

Remedy Instructions

Consumers should stop using the broil and self-clean functions of these ranges immediately. Notices will be mailed to consumers whose ranges need to be inspected, and they will be repaired free of charge if needed. 

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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