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TROY-BILT and GARDEN WAY BY TROY-BILT trimmers/mowers

CPSC Recall #01-162 — May 28, 2001

Recall Summary

Recall Number01-162
Recall DateMay 28, 2001
Remedy TypeDispose, No Remedy Available
Units AffectedAbout 2,800

Where It Was Sold

Garden Way dealers and retailers nationwide
including Sam's Wholesalers
Ace Hardware
and Southern States
sold these trimmers/mowers from November 2000 through May 2001 for between $300 and $430.

Product

TROY-BILT and GARDEN WAY BY TROY-BILT trimmers/mowers

Description

WASHINGTON, D.C.- In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Garden Way Inc., of Troy, N.Y, is recalled about 2,800 trimmers/mowers. The trimmer heads, which control the cutting cords, can split and detach, posing a serious injury risk to consumers. Garden Way has received 38 reports of trimmer heads splitting or detaching, resulting in two reports of toe fractures and five reports of bruised feet.The recalled trimmers/mowers were sold under the TROY-BILT and GARDEN WAY BY TROY-BILT brand names. The brand name is on a shield in front of the engine. The model and serial numbers are located on the deck behind the left wheel when viewed from the operator's position. The recalled models are the 52063 and 52064 Troy-Bilt brand and the 52067 Garden Way by Troy-Bilt brand. The serial number ranges are: Serial Number Ranges520631204884-520631207314520631500101-520631500824520631600101-520631604293520641203058-520641204353520641500101-520641500746520641600101-520641602466520671500101 - 520671503662 Garden Way dealers and retailers nationwide, including Sam's Wholesalers, Ace Hardware, and Southern States, sold these trimmers/mowers from November 2000 through May 2001 for between $300 and $430.Consumers should stop using the trimmers/mowers immediately and discard or destroy the product. The firm is out of business and cannot be contacted. Please contact CPSC with any questions.

Hazard

The trimmer heads, which control the cutting cords, can split and detach, posing a serious injury risk to consumers. 

Incidents & Injuries

Garden Way has received 38 reports of trimmer heads splitting or detaching, resulting in two reports of toe fractures and five reports of bruised feet.

Remedy Instructions

Firm no longer in business. Recall remedy no longer available. Discard the product. Do not donate or resell.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Dispose, No Remedy Available at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Dispose, No Remedy Available) at no cost to you.

Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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