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Flood StainStrip and FloodPro Stripper/Cleaner

CPSC Recall #01-183 — July 1, 2001

Recall Summary

Recall Number01-183
Recall DateJuly 1, 2001
Remedy TypeRefund
Units AffectedAbout 18,000

Where It Was Sold

Paint and hardware stores nationwide sold these Flood products from March 2001 through June 2001 for between $15 and $20.

Product

Flood StainStrip and FloodPro Stripper/Cleaner

Description

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), The Flood Co., of Hudson, Ohio, is voluntarily recalling about 18,000 bottles of Flood StainStrip and FloodPro Stripper/Cleaner sold in gallon bottles. Some of these bottles can leak at the cap, allowing the contents to come into contact with consumers. These strippers and cleaners can cause burns to the skin and eyes.The Flood Co. has received two reports of bottles leaking that were shipped to retailers, but no injuries have been reported.Only gallon bottles of Flood StainStrip and Stripper/Cleaner are part of this recall. Both bottles show the Flood logo in the shape of a paint brush. Writing on the StrainStrip Exterior Stain Stripper label reads, "REMOVES ALL FINISHES," and "DANGER! CAUSES EYE, SKIN AND MUCOUS MEMBRANE BURNS." The Stripper/Cleaner label reads, "4 Products In One!"Paint and hardware stores nationwide sold these Flood products from March 2001 through June 2001 for between $15 and $20.Consumers should stop using the recalled cleaners immediately since the bottles can leak, and call the Flood Co. hotline. The hotline will help consumers determine if their bottle is leaking, and provide instructions on how to dispose of leaking bottles and get a refund. For more information, call Flood Co. toll-free at (800) 321-3444 between 8 a.m. and 7 p.m. ET Monday through Friday, between 9 a.m. and 4 p.m. ET Saturday and between 8 a.m. and 3 p.m. ET Sunday. Consumers also can visit the firm's web site at www.FloodCo.com.Consumers should not return recalled cleaner to the store where purchased, but should call the hotline for instructions.

Hazard

Some of these bottles can leak at the cap, allowing the contents to come into contact with consumers. These strippers and cleaners can cause burns to the skin and eyes.

Incidents & Injuries

The Flood Co. has received two reports of bottles leaking that were shipped to retailers, but no injuries have been reported.

Remedy Instructions

Consumers should stop using the recalled cleaners immediately since the bottles can leak, and call the Flood Co. hotline. The hotline will help consumers determine if their bottle is leaking, and provide instructions on how to dispose of leaking bottles and get a refund.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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