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Krups automatic coffeemakers

CPSC Recall #01-195 — July 10, 2001

Recall Summary

Recall Number01-195
Recall DateJuly 10, 2001
Remedy TypeReplace
Units AffectedAbout 218,000

Where It Was Sold

Department
appliance and specialty stores nationwide sold the coffeemakers from January 1996 through April 2000 for about $95.

Product

Krups automatic coffeemakers

Description

WASHINGTON, D.C.- In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Krups North America, of Closter, N.J., is voluntarily recalling about 218,000 automatic drip coffeemakers. An electrical connection in these coffeemakers can overheat and ignite the filter basket support, presenting a risk of fire and burn hazard to consumers.Krups has received 37 reports of the coffeemakers overheating, including 12 reports of fire and smoke damage to cabinets, countertops and surrounding objects. No injuries have been reported.The automatic drip coffeemakers were sold under the Krups brand name. The 10 cup coffeemakers have a switch for selecting 1-3 cups or 4- 10 cups, and a "Stop N' Serve" feature. Only models 398 with a black or white exterior and 405 with a simulated wood-grain exterior are included in this recall. The model numbers are on the bottom of the coffeemaker. Department, appliance and specialty stores nationwide sold the coffeemakers from January 1996 through April 2000 for about $95.Consumers should unplug and stop using the coffeemakers immediately and contact Krups North America at (800) 526-5377 between 8 a.m. to 6 p.m. ET or visit www.krupsusa.com to receive a free replacement coffeemaker.

Hazard

An electrical connection in these coffeemakers can overheat and ignite the filter basket support, presenting a risk of fire and burn hazard to consumers.

Incidents & Injuries

Krups has received 37 reports of the coffeemakers overheating, including 12 reports of fire and smoke damage to cabinets, countertops and surrounding objects. No injuries have been reported.

Remedy Instructions

Consumers should unplug and stop using the coffeemakers immediately and contact Krups North America at (800) 526-5377 between 8 a.m. to 6 p.m. ET or visit www.krupsusa.com to receive a free replacement coffeemaker.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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