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Greenlee CM-700 and CM-750 electrical meters

CPSC Recall #02-218 — July 31, 2002

Recall Summary

Recall Number02-218
Recall DateJuly 31, 2002
Remedy TypeReplace
Units AffectedAbout 650
Manufactured InTaiwan

Where It Was Sold

Home Depot (model CM-750 only) and electrical supply stores sold the meters nationwide during April 2002. The CM-700 model sold for about $100 and the CM-750 for about $140.

Product

Greenlee CM-700 and CM-750 electrical meters

Description

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Greenlee Textron, Inc. (Greenlee), of Rockford, Ill., is voluntarily recalling about 650 electrical testing meters. The meters are used to measure voltage and current of electric-powered equipment. An incompatible grommet, located in the battery compartment to protect internal wires, can cause the meter to provide inaccurate voltage and current readings. A meter that inaccurately indicates zero voltage or current creates the potential for electric shock or an electrocution hazard from the equipment being tested.CPSC and Greenlee have not received any reports of injuries or property damage. This recall is being conducted to prevent the possibility of injuries.This recall involves certain CM-700 and CM-750 electrical meters. The 8-inch meters are dark green with bright yellow features. The model number and the words "Greenlee Test Instruments" are printed across the front of the meter. A silver plate on the back of the meter displays the serial number (S/N). Serial numbers included in the recall range from 0203540001 through 0203540650. The electrical meters were made in Taiwan.Home Depot (model CM-750 only) and electrical supply stores sold the meters nationwide during April 2002. The CM-700 model sold for about $100 and the CM-750 for about $140.Consumers should stop using the recalled meters immediately and contact Greenlee to receive a replacement meter. For more information, consumers can contact Greenlee toll-free at (800) 435-0786 between 8 a.m. to 5 p.m. CT Monday through Friday.CM-700 and CM-750 meters outside the above serial number range are not included in this recall.

Hazard

An incompatible grommet, located in the battery compartment to protect internal wires, can cause the meter to provide inaccurate voltage and current readings. A meter that inaccurately indicates zero voltage or current creates the potential for electric shock or an electrocution hazard from the equipment being tested.

Incidents & Injuries

CPSC and Greenlee have not received any reports of injuries or property damage.

Remedy Instructions

Consumers should stop using the recalled meters immediately and contact Greenlee to receive a replacement meter.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

No — you should stop using the product entirely, not just unplug it. Electric shock and fire hazards in recalled electrical products often involve internal wiring defects, faulty components, or insulation failures that can cause harm even after the product has been off for a period of time. Do not attempt to repair the product yourself. Keep it unplugged and stored safely until you receive the manufacturer's remedy. If the product has already shown signs of overheating, sparking, or discoloration, handle it carefully and consider contacting your local fire department for guidance on safe disposal.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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