2000-Model Digital Cameras

CPSC Recall #02-253 — September 18, 2002

Recall Summary

Recall Number02-253
Recall DateSeptember 18, 2002
Remedy TypeReplace
Units AffectedAbout 9,100

Where It Was Sold

Department
electronic
computer and camera stores
as well as mail-order and Web retailers sold these cameras nationwide from July 30
2002 through August 2002 for about $250.

Product

2000-Model Digital Cameras

Description

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Nikon Inc., of Melville, N.Y., is voluntarily recalling about 9,100 Coolpix 2000-model digital cameras imported into the United States. A short circuit can occur in the battery compartment, creating a possible thermal burn hazard to consumers if the battery compartment lid is touched. Nikon has received 14 reports of these cameras shorting, but none occurred in the United States. No injuries have been reported. Minor heat damage to the battery compartment has been reported. The recall includes the Nikon Coolpix 2000-model digital cameras with serial numbers 3010001 to 3060980 and 3510001 to 3561916. The brand name and model number are located on the front of the camera, and the serial number is on the bottom of the camera. The camera is mostly silver-colored with lavender around the lens. Department, electronic, computer and camera stores, as well as mail-order and Web retailers sold these cameras nationwide from July 30, 2002 through August 2002 for about $250. Consumers with a recalled Nikon Coolpix 2000 camera should immediately remove the batteries and contact Nikon to receive a free replacement Coolpix 2000 digital camera. For more information, contact Nikon at (800) 645-6687 between 9 a.m. and 7 p.m. ET Monday through Friday, or go to Nikon's web site at www.nikon.com.No other Nikon products are involved in this recall. 

Hazard

A short circuit can occur in the battery compartment, creating a possible thermal burn hazard to consumers if the battery compartment lid is touched.

Incidents & Injuries

Nikon has received 14 reports of these cameras shorting, but none occurred in the United States. No injuries have been reported. Minor heat damage to the battery compartment has been reported.

Remedy Instructions

Consumers with a recalled Nikon Coolpix 2000 camera should immediately remove the batteries and contact Nikon to receive a free replacement Coolpix 2000 digital camera.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.