3-in-1 Waffle Maker/Sandwich Maker/Grill
CPSC Recall #03-516 - December 18, 2002
Recall Summary
| Recall Number | 03-516 |
| Recall Date | December 18, 2002 |
| Remedy Type | Refund |
| Units Affected | 200 |
| Manufactured In | China |
Where It Was Sold
| Target Stores sold this product from September 2002 to October 2002 for about $50. |
Product
3-in-1 Waffle Maker/Sandwich Maker/Grill
Description
Philips Electronics North America Corp., through its Norelco Consumer Products Company division of Stamford, Conn. is voluntarily recalling about 11,100 3-in-1 Waffle Maker/Sandwich Maker/Grills sold under the Philips brand name. It is estimated that only 200 units have been sold to consumers. These Model HD2420 units have a white plastic enclosure and measure 11-inches wide, 11-inches long and 4 and 1/2-inches tall. "Philips" and "3 in 1" are written on the top of the lid and "MODEL HD2420" can be found on a label on the bottom of the unit. Units marked "Revision A" are not included in this recall. Target Stores sold this product from September 2002 to October 2002 for about $50. It was manufactured in China.
Hazard
The hinges of the sandwich plate can contact an internal wire, creating a risk of shock or electrocution.
Incidents & Injuries
There has been one report overseas of the sandwich plate contacting an internal wire, which did not result in a shock or injury. No incidents or injuries have been reported in the United States.
Remedy Instructions
Consumers should stop using the recalled 3-in-1 Waffle Maker/Sandwich Maker/Grill immediately, unplug it, and return the product to Target Stores for a full refund.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.
No, you should stop using the product entirely, not just unplug it. Electric shock and fire hazards in recalled electrical products often involve internal wiring defects, faulty components, or insulation failures that can cause harm even after the product has been off for a period of time. Do not attempt to repair the product yourself. Keep it unplugged and stored safely until you receive the manufacturer's remedy. If the product has already shown signs of overheating, sparking, or discoloration, handle it carefully and consider contacting your local fire department for guidance on safe disposal.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.