Cordless Electric Lawnmowers
CPSC Recall #03-537 — April 24, 2003
Recall Summary
| Recall Number | 03-537 |
| Recall Date | April 24, 2003 |
| Remedy Type | Repair |
| Units Affected | 2,800 |
| Manufacturer | Country Home Products Inc., of Vergennes, Vt. |
| Manufactured In | Taiwan |
Where It Was Sold
| Country Home Products catalog and Web site sold these lawnmowers nationwide from January 2003 through March 2003 for about $399. |
Product
Cordless Electric Lawnmowers
Description
The recalled lawnmowers were sold under the NEUTON-brand name. They have model number EM 4.1 printed on one side of the deck and "NEUTON" printed on the other. The lawnmowers have a 14-inch cutting width with rear bagging capability.
Hazard
Because these lawnmowers lack a safety guard, a consumer's foot could go under the plastic housing and be struck by the blade. These lawnmowers do not comply with the mandatory federal safety standard for lawnmowers under the Consumer Product Safety Act.
Incidents & Injuries
None reported.
Remedy Instructions
Country Home Products is sending all registered owners a repair kit. If consumers have not received a repair kit by May 31, 2003, contact Country Home Products to request a free repair kit.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.