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Pancake Express Pancake Makers

CPSC Recall #03-139 — June 4, 2003

Recall Summary

Recall Number03-139
Recall DateJune 4, 2003
Remedy TypeRefund
Units Affected590
ManufacturerTrivett Industries, Inc., of Deland, Fla.
Manufactured InChina

Where It Was Sold

Acme
Wal-Green's
Hy-Vee and Osco Drug stores nationwide from May 2002 through July 2002 for about $20.

Product

Pancake Express Pancake Makers

Description

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Trivett Industries, Inc. of Deland, Fla., is voluntarily recalling about 590 Pancake Express Pancake Makers. The handles on the pancake makers are unable to withstand the heat of the device, causing the handle to fail to provide support because of melting or breaking.Name of product: Pancake Express Pancake MakersUnits: 590Manufacturer: Trivett Industries, Inc., of Deland, Fla.Hazard: The handles on the pancake makers are unable to withstand the heat of the device, causing the handle to fail to provide support because of melting or breaking.Incidents/Injuries: Trivett Industries is aware of one incident of a consumer receiving minor burns when the handle melted and separated from the pancake maker.Description: These "Pancake Express" pancake makers are two-sided stove top skillets constructed of aluminum with black plastic handles. The product is labeled "Pancake Express" and "Made in China."Sold at: Acme, Wal-Green's, Hy-Vee and Osco Drug stores nationwide from May 2002 through July 2002 for about $20.Manufactured in: ChinaRemedy: Consumers should return the pancake maker to Trivett to receive a full refund, including the cost of postage.Consumer Contact: Call Trivett at (800) 433-4842 between 8 a.m. and 4:30 p.m. ET Monday through Friday.

Hazard

The handles on the pancake makers are unable to withstand the heat of the device, causing the handle to fail to provide support because of melting or breaking.

Incidents & Injuries

Trivett Industries is aware of one incident of a consumer receiving minor burns when the handle melted and separated from the pancake maker.

Remedy Instructions

Consumers should return the pancake maker to Trivett to receive a full refund, including the cost of postage.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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