"OnQ" Telephone Line-Sharing Devices
CPSC Recall #03-181 — September 9, 2003
Product
"OnQ" Telephone Line-Sharing Devices
Description
WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), OnQ Technologies, of Middletown, Pa., is voluntarily recalling 3,000 "OnQ" Telephone Line-Sharing Devices. A security system connected to this device could be prevented from notifying emergency personnel of a hazard. The delay could cause consumers to suffer injuries.Name of product: "OnQ" Telephone Line-Sharing DevicesUnits: 3,000Manufacturer: OnQ Technologies, of Middletown, Pa.Hazard: A security system connected to this device could be prevented from notifying emergency personnel of a hazard. The delay could cause consumers to suffer injuries.Incidents/Injuries: None reported.Description: The recalled units are labeled "OnQ" and "1x8 ENHANCED TELECOM w/SURGE." The devices are professionally installed as part of a telephone line-sharing system in homes. One of the slots on the device is labeled, "SECURITY." The security line should get priority in an emergency. Part number 364551-01, written on the product label, and a date code (DC) of "2303" (meaning the 23rd week of 2003) or earlier are included in the recall. The date code is located on the edge of the device, above the mounting tabs.Sold at: Distributors of electrical devices and sold by professional installers nationwide and in Canada between November 2002 and June 2003 for about $80.Manufactured in: United StatesRemedy: Consumers should contact OnQ to receive free replacement of the telephone line-sharing device.Consumer Contact: Call OnQ at (800) 321-2343 between 8 a.m. and 7 p.m. ET Monday through Friday, or go to the firm's website at www.onqtech.com.
Hazard
A security system connected to this device could be prevented from notifying emergency personnel of a hazard. The delay could cause consumers to suffer injuries.
Incidents / Injuries
None reported.
Remedy
Consumers should contact OnQ to receive free replacement of the telephone line-sharing device.
Units Affected
3,000
Sold At
Distributors of electrical devices and sold by professional installers nationwide and in Canada between November 2002 and June 2003 for about $80.
Manufacturer
OnQ Technologies, of Middletown, Pa.
Manufactured In
United States