Sony VAIO notebook computers
CPSC Recall #03-197 — September 24, 2003
Product
Sony VAIO notebook computers
Description
WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Sony Corp., of Tokyo, Japan, is voluntarily recalling about 5,600 Sony VAIO notebook computers. Users could receive a mild electric shock when the recalled computers are connected to a phone line and the phone rings.Name of product: Sony VAIO notebook computersUnits: About 5,600Manufacturer: Sony Corp., of Tokyo, JapanHazard: Users could receive a mild electric shock when the recalled computers are connected to a phone line and the phone rings.Incidents/Injuries: None reported.Description: Only Sony VAIO notebook computers with model numbers PCG-FRV25 or PCG-FRV27 sold from June through July 2003 are part of the recall. These computers will have slow modem speeds, generally below 24K while using the notebook's AC adapter. Consumers unsure of their modem speed can check it at the Sony PC support Web site: www.sony.com/pcsupport. Sony previously announced this recall on July 10, 2003.Sold at: Electronic and computer stores nationwide from June 2003 through July 2003 for about $1,500.Manufactured in: ChinaRemedy: Consumers with VAIO notebooks included in the recall should disconnect their modem from the phone line immediately, and contact Sony to arrange for a free repair. Sony also will extend the current limited warranty for repaired products to 2 years from date of original purchase.Consumer Contact: Call Sony at (800) 880-9743 anytime or visit their website at www.sony.com/pcsupport.Media Contact: Valerie Motis at (858) 942-8016 or at [email protected].
Hazard
Users could receive a mild electric shock when the recalled computers are connected to a phone line and the phone rings.
Incidents / Injuries
None reported.
Remedy
Consumers with VAIO notebooks included in the recall should disconnect their modem from the phone line immediately, and contact Sony to arrange for a free repair.
Units Affected
About 5,600
Sold At
WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Sony Corp., of Tokyo, Japan, is voluntarily recalling about 5,600 Sony VAIO notebook computers. Users could receive a mild electric shock when the recalled computers are connected to a phone line and the phone rings.Name of product: Sony VAIO notebook computersUnits: About 5,600Manufacturer: Sony Corp., of Tokyo, JapanHazard: Users could receive a mild electric shock when the recalled computers are connected to a phone line and the phone rings.Incidents/Injuries: None reported.Description: Only Sony VAIO notebook computers with model numbers PCG-FRV25 or PCG-FRV27 sold from June through July 2003 are part of the recall. These computers will have slow modem speeds, generally below 24K while using the notebook's AC adapter. Consumers unsure of their modem speed can check it at the Sony PC support Web site: www.sony.com/pcsupport. Sony previously announced this recall on July 10, 2003.Sold at: Electronic and computer stores nationwide from June 2003 through July 2003 for about $1,500.Manufactured in: ChinaRemedy: Consumers with VAIO notebooks included in the recall should disconnect their modem from the phone line immediately, and contact Sony to arrange for a free repair. Sony also will extend the current limited warranty for repaired products to 2 years from date of original purchase.Consumer Contact: Call Sony at (800) 880-9743 anytime or visit their website at www.sony.com/pcsupport.Media Contact: Valerie Motis at (858) 942-8016 or at [email protected].
Manufacturer
Sony Corp., of Tokyo, Japan
Manufactured In
China