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Halloween House Tea Light Holder

CPSC Recall #04-004 — October 1, 2003

Recall Summary

Recall Number04-004
Recall DateOctober 1, 2003
Remedy TypeReplace
Units Affected5,400
ManufacturerPottery Barn, of San Francisco, Calif.
Manufactured InTaiwan

Where It Was Sold

Pottery Barn retail stores nationwide from July 2003 through September 2003 for about $40.

Product

Halloween House Tea Light Holder

Description

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission announces the following recall in voluntary cooperation with the firm below. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.Name of product: Halloween House Tea Light HolderUnits: 5,400Manufacturer: Pottery Barn, of San Francisco, Calif.Hazard: Using a plastic tealight in the turret may cause the tealight to flare up, presenting a fire hazard. Only metal tealight holders should be used.Incidents/Injuries: None reported.Description: The Halloween House is all black in color with wire-web windows, mesh rooftops and a brick-front exterior. The house is made of metal and measures 14.5 inches in height. The base of the house is a thin, flat piece of metal surrounded by a black wire metal fence. The house holds four tealights on the bottom floor and one inside the turret. "Made In China" is written on a sticker on the bottom of the house.Sold at: Pottery Barn retail stores nationwide from July 2003 through September 2003 for about $40.Manufactured in: TaiwanRemedy: Consumers should go to their Pottery Barn store with the purchase receipt, if available, to receive a complimentary set of metal tealights and a warning sticker to place on the item for future users that states: "Warning - Do not use plastic tealights. Use only with metal tealights."Consumer Contact: Pottery Barn for recorded information anytime at (888) 922-9245.Media Contact: Leigh Oshirak, Williams-Sonoma Inc. (415) 616-7859.

Hazard

Using a plastic tealight in the turret may cause the tealight to flare up, presenting a fire hazard. Only metal tealight holders should be used.

Incidents & Injuries

None reported.

Remedy Instructions

Consumers should go to their Pottery Barn store with the purchase receipt, if available, to receive a complimentary set of metal tealights and a warning sticker to place on the item for future users that states: "Warning - Do not use plastic tealights. Use only with metal tealights."

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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