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"Duet 2-in-1 Hair Styler with 1-1/2 inch barrel" curling irons

CPSC Recall #04-015 — October 23, 2003

Recall Summary

Recall Number04-015
Recall DateOctober 23, 2003
Remedy TypeRefund, Replace
Units Affected6,000
Manufactured InChina

Where It Was Sold

Wahl Clipper Corp. sold the curling iron for about $20 to $22 in discount stores
drug stores
and online
from May 2003 until September 2003.

Product

"Duet 2-in-1 Hair Styler with 1-1/2 inch barrel" curling irons

Description

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Wahl Clipper Corp. of Sterling, Ill., announces the recall of 6,000 "Duet 2-in-1 Hair Styler with 1-1/2 inch barrel" curling irons. The electrical insulation in the curling irons may break down, resulting in a possible electric shock and injury to the user.Wahl Clipper Corp. has not received any reports of electric shock or injury related to this product or defect.The recalled curling iron package reads "Duet 2-in-1 Hair Styler with 1-1/2 inch barrel." Two model numbers are involved: 5266-500 (sold in a plastic package) and 5266-500B (sold in a box). The curling irons have a gold and silver handle with gold barrel and silver clamp. The words "Wahl" and "Duet" are on the handle of the curling iron. The product was made in China.Wahl Clipper Corp. sold the curling iron for about $20 to $22 in discount stores, drug stores, and online, from May 2003 until September 2003.Consumers should stop using these curling irons immediately return them to the place of purchase for an exchange or refund. Consumers may contact Wahl Clipper Corp. toll-free at (800) 334-4627 between 7:30 am and 4:30 pm CT Monday through Friday to get details on how to return the product for a free replacement. Consumers can visit the company's website at www.wahlclipper.com.

Hazard

The electrical insulation in the curling irons may break down, resulting in a possible electric shock and injury to the user.

Incidents & Injuries

Wahl Clipper Corp. has not received any reports of electric shock or injury related to this product or defect.

Remedy Instructions

Consumers should stop using these curling irons immediately return them to the place of purchase for an exchange or refund.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund, Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund, Replace) at no cost to you.

No — you should stop using the product entirely, not just unplug it. Electric shock and fire hazards in recalled electrical products often involve internal wiring defects, faulty components, or insulation failures that can cause harm even after the product has been off for a period of time. Do not attempt to repair the product yourself. Keep it unplugged and stored safely until you receive the manufacturer's remedy. If the product has already shown signs of overheating, sparking, or discoloration, handle it carefully and consider contacting your local fire department for guidance on safe disposal.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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