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Russound CAV6.6 Audio Video Controller/Amplifiers

CPSC Recall #04-021 — October 28, 2003

Recall Summary

Recall Number04-021
Recall DateOctober 28, 2003
Remedy TypeRepair
Units Affected1,200
ManufacturerRussound Inc., of Newmarket, N.H.
Manufactured InSouth Korea

Where It Was Sold

Electronics distributors and resellers and audio/video retailers nationwide sold the controller/amplifiers between May 2003 and September 2003 for about $2
200.

Product

Russound CAV6.6 Audio Video Controller/Amplifiers

Description

WASHINGTON, D.C. -- In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Russound Inc., of Newmarket, N.H., is voluntarily recalling 1,200 Russound CAV6.6 Audio Video Controller/Amplifiers. The Controller/Amplifiers can short circuit and overheat, posing a risk of injury to consumers.Name of product: Russound CAV6.6 Audio Video Controller/AmplifiersUnits: 1,200Manufacturer: Russound Inc., of Newmarket, N.H.Hazard: The Controller/Amplifiers can short circuit and overheat, posing a risk of injury to consumers.Incidents/Injuries: Russound has received one report of a controller/amplifier short circuiting and smoking, though no injuries or property damage has been reported.Description: The recalled Russound CAV6.6 Controller/Amplifiers have serial numbers ranging between 03141500000000 and 03281500000500, which can be found on the back panel in the upper right hand corner. The black amplifiers also have the words, "CAV6.6 Multizone Controller" printed in silver letters on the front of the unit.Sold at: Electronics distributors and resellers and audio/video retailers nationwide sold the controller/amplifiers between May 2003 and September 2003 for about $2,200.Manufactured in: South KoreaRemedy: Consumers should immediately disconnect the power cord from the rear of the product and the outlet. Dealers and installers will contact consumers directly to arrange for a free repair. Consumers who have not been contacted directly should call their dealer/installer or Russound.Consumer Contact: Russound at (800) 638-8055 between 9 a.m. and 5 p.m. ET Monday through Friday.

Hazard

The Controller/Amplifiers can short circuit and overheat, posing a risk of injury to consumers.

Incidents & Injuries

Russound has received one report of a controller/amplifier short circuiting and smoking, though no injuries or property damage has been reported.

Remedy Instructions

Consumers should immediately disconnect the power cord from the rear of the product and the outlet. Dealers and installers will contact consumers directly to arrange for a free repair. Consumers who have not been contacted directly should call their dealer/installer or Russound.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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