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Jack-In-the-Box toys

CPSC Recall #04-528 - December 28, 2003

Recall Summary

Recall Number04-528
Recall DateDecember 28, 2003
Remedy TypeRepair
Units Affected56,000
ManufacturerThe Learning Journey International, L.L.C., of Phoenix, Ariz.
Manufactured InChina

Where It Was Sold

Independent Avon sales representatives and the Avon Web site from August 2003 through November 2003 for about $13.

Product

Jack-In-the-Box toys

Description

In cooperation with the U.S. Consumer Product Safety Commission (CPSC), The Learning Journey International, L.L.C., of Phoenix, Ariz. and Avon are voluntarily recalling 56,000 Jack-In-the-Box toys. A spring mechanism attached to the lid can break and detach from the toy, posing a choking hazard to young children.Name of Product: Jack-In-the-Box toysUnits: 56,000Manufactured by: The Learning Journey International, L.L.C., of Phoenix, Ariz.Hazard: A spring mechanism attached to the lid can break and detach from the toy, posing a choking hazard to young children.Incidents/Injuries: Avon has received one report of the spring mechanism detaching from the toy. No injuries were reported.Description: The Jack-In-the-Box toy is battery operated, and has two yellow sides, two red sides, and a blue top and bottom. "THE LEARNING JOURNEY" is printed on the bottom of the toy. Model number F483361 is printed on the bottom of the packaging.Sold by: Independent Avon sales representatives and the Avon Web site from August 2003 through November 2003 for about $13.Manufactured In: ChinaRemedy: Call Avon toll-free at (800) 445-AVON between 8 a.m. and 6 p.m. ET Monday through Friday for information on how to receive instructions to remove the spring mechanism. Known purchasers are being sent direct mail notification of this recall.

Hazard

A spring mechanism attached to the lid can break and detach from the toy, posing a choking hazard to young children.

Incidents & Injuries

Avon has received one report of the spring mechanism detaching from the toy. No injuries were reported.

Remedy Instructions

Call Avon toll-free at (800) 445-AVON between 8 a.m. and 6 p.m. ET Monday through Friday for information on how to receive instructions to remove the spring mechanism. Known purchasers are being sent direct mail notification of this recall.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

Federal law prohibits the sale of toys with small parts for children under age 3. CPSC uses a standardized small parts cylinder to test whether pieces from a toy can fit entirely inside, if they can, they are considered a choking hazard. Products marketed for children under 3 must not contain any small parts. Beyond the legal requirements, the CPSC and pediatricians recommend keeping all small objects away from children under 4, as the risk of choking extends beyond the formal legal age threshold.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.

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