CROWNZZ™ Candleholders

CPSC Recall #04-059 - December 30, 2003

Recall Summary

Recall Number04-059
Recall DateDecember 30, 2003
Remedy TypeRefund
Units Affected2,300
ManufacturerMr. Christmas Inc., of New York, N.Y.
ImporterMr. Christmas Inc., of New York, N.Y.
Manufactured InChina

Where It Was Sold

Gift stores nationwide between November 2003 and December 2003 for about $12.50.

Product

CROWNZZ™ Candleholders

Description

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Mr. Christmas Inc., of New York, N.Y. is voluntarily recalling 2,300 CROWNZZ Candleholders. The candleholders do not allow for the safe burning of a candle, which poses a fire hazard to consumers.Name of product: CROWNZZ™ CandleholdersUnits: 2,300Manufacturer/Importer: Mr. Christmas Inc., of New York, N.Y.Hazard: The candleholders do not allow for the safe burning of a candle, which poses a fire hazard to consumers.Incidents/Injuries: None reported.Description: The Christmas-themed candleholders were sold in various shapes and sizes, and include the following model names and numbers: Snowman (79911), Scarecrow (79914), Santa (79917), Swan (79912), Angel (79913), Rose (79915), Girl (79918) and Kneeling Angel (79916). The model number is located on UPC label on the outside of the packaging.Sold at: Gift stores nationwide between November 2003 and December 2003 for about $12.50.Manufactured in: ChinaRemedy: Return the candleholders to the store where purchased for a refund.Consumer Contact: Call Mr. Christmas Inc. at (800) 467-9627 between 9 a.m. and 6 p.m. ET Monday through Friday.

Hazard

The candleholders do not allow for the safe burning of a candle, which poses a fire hazard to consumers.

Incidents & Injuries

None reported.

Remedy Instructions

Return the candleholders to the store where purchased for a refund.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident, they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.