Nap Queen Sleep Victoria Hybrid Mattresses
CPSC Recall #24-263 — June 13, 2024
Recall Summary
| Recall Number | 24-263 |
| Recall Date | June 13, 2024 |
| Remedy Type | Repair |
| Units Affected | About 117,200 |
| Importer | Adven Group, dba Nap Queen Sleep, of Missouri City, Texas |
| Manufactured In | United States, Kosovo, and Greece |
Where It Was Sold
| Stores nationwide and online at Amazon.com |
| Walmart |
| Home Depot |
| Wayfair |
| Target |
| Bed Bath and Beyond |
| and Napqueensleep.com from February 2020 through October 2023 for between $160 and $375. |
Product
Nap Queen Sleep Victoria Hybrid Mattresses
Description
This recall involves all sizes and thicknesses of the Nap Queen Sleep Victoria Cooling Gel and Pocket Coil Hybrid Mattresses manufactured prior to October 2023, models NQ691011, NQ691015, NQ691021, NQ691031, NQ691041, NQ691211, NQ691215, NQ691221, NQ691231, NQ691241, NQ69811, NQ69815, NQ69821, NQ69831 and NQ69841. The single-sided mattresses have a white knit top panel quilted in wavy diamonds, and a black woven quilted side panel. They were sold compressed in a box. The mattresses’ top and bottom edges are black with yellow stitching. “Nap Queen Sleep”, “Victoria Hybrid,” the model number, and manufacture date appear on a white label sewn onto the mattress cover.
Hazard
The recalled mattresses violate mandatory federal flammability regulations for mattresses, posing a fire hazard to consumers.
Incidents & Injuries
None reported.
Remedy Instructions
Consumers should stop using the recalled mattresses immediately, and contact Nap Queen to receive a free fitted cover to put on their mattress to bring it into compliance with the federal standard. The firm is contacting all known purchasers directly.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.